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May 2023 by Lasheone Green
This bank Manager was very disrespectful and rude. I never seen anything like this! I made a deposit in my business account which is done frequently a branch manager at another location took the hold off as a good customer jester because of the service I received @ this 9 mile location. Remind I’ve been banking with bank for over four years My business is a Tax and accounting service. After the hold was released I went to take out 1k The branch manager Marie Burghardt Denied me Service …. Telling me to go to the branch that took the hold off rudely hangs up I calls back she saids I’m not giving you any cash go back to the branch that took the hold off then ended the video. IM LIKE EXCUSE ME….. she was like I put a hold on the funds on hold …. Not releasing the Guaranteed $250 that’s usually released at the time of cashing while the other funds where to hold for 7 days ….. Marie Burghardt put a hold on the whole check. I could’ve believe the service so I called back and she didn’t explain her actions then hung up again. I feel as if I was racially profile because of the amount of the check. Horrible customer service!!
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January 2023 by Joseph Hanner
My go to for personal and business banking. First individual I liked was Raven, but everybody is always great and helpful.
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July 2022 by Jessica Blase
The staff here are very friendly and very very helpful. I was able to get all of my questions answered and all of my needs were met quickly.
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June 2022 by Chop Shop
Flagstar Rules Hunnington Drewls!! $hane took such excellent care of me!!
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May 2022 by Kyle Mcalister
The employees here are always so helpful.
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March 2022 by Stan Bernstein
ATM took my card and refused to give it back and they stated I had given them a wrong pin . 02-21-2022
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July 2021 by Ryan Zdonkiewicz
Great. I opened my new account no issues.
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May 2021 by Faith Grace
There’s a gentleman there who is always so upbeat and helpful. Always answers my questions, and really takes his time with me. I never feel rushed or pressured. His name is Danny. If you could clone him, you would have exactly what awesome customer service is about.Always a pleasure seeing him.
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December 2020 by Diana Bryant
Very helpful. Super nice. Glad I went there.
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October 2020 by Yuley Burrow
Flagstar staff are very respectful and if you have an issue they do everything they can to fix it. The accounts at this bank have better terms than going to any regular bank.
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May 2018 by Al Collins
Sometimes the wait is a bit long. They have free coffee and hard candy. Very friendly staff. They treat you like close family.
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April 2018 by Glover Lathan
Always polite bank tellers and I have no complaints
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February 2018 by Zach Murphy
Slowest Flagstar I've ever been to. Plan on spending a while waiting.
