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February 2024 by Nakesha Cook
This review is for Andrea Johnson at Jackson Hewitt at the east point location the service she gave was amazing. She was very professional,fast,fun,friendly.. I highly recommend future clients to check her out you won’t be disappointed!!!☺️
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February 2024 by Deanna Rasche
What a great experience in and out fast, answered any and all questions. I highly recommend this location and before leaving already received my loan.
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February 2024 by Angel Carter
I got my taxes prepared by Andrea she is the best she took time and answered all my questions and I love how she explained everything to me I definitely would go to this location and see her,
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January 2024 by Andrea Yamuni
I’ve been going to Jackson Hewitt for roughly four years now. I’ve got to this exact one for the last three. I go in specifically for the loan. Two years ago I went in and filed and didn’t get the loan. I had to call the office and it was an error on their part filing and they fixed it. I gave them the benefit of the doubt and continued going. This year, same thing happened. I called the office a hour after I filed since I heard nothing about being approved or denied. Jackie insisted everything was good in their end. I called again Sunday. The lady insisted again it was nothing on their end, and gave me the number for republic back to call and find out the status. Called republic back, they had no record of a loan request being filed neither does Jackson Hewitts customer service. So I was given the run around to find out what I already knew and explained to the ladies that I spoke with. Now, I’m being told nothing can be done, when the first time this happened it was fixed. I’m being told that they’re waiting for a call from corporate office to figure out if anything can be done. Again, the first time this happened they fixed it. Very unhappy with the run around I’ve been given, the error that’s been made with my money, and very doubtful that I’ll give them another chance to mess my taxes up again next year. Maybe if Jackie wasn’t busy being obnoxious and arguing with the trainee that was in the office the lady that was preparing my taxes would’ve been able to concentrate and do them correctly.
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April 2023 by Kris Marwin
Jackie was Great. Very helpful & efficient, completing everything under one hour!
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April 2023 by Sheila M Sangster
I highly recommend this location the staff was Awesome and very nice!!!
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April 2023 by Brandon lett
Ill be doin business from now on with them andrea was great thanks again !!
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February 2023 by Anthony Noles
Awesome and knowledgeable. Great service! Will be coming back next year!
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February 2023 by Richard Avery
I have been going to Jackson Hewitt for 10+years now. Service is always great, would have a scored a 10/10 but this year I didn't receive the cash advance after completing my taxes. The only reason I filed was for the bonus and now I probably won't file again because they switched banks that handle the bonus requirements. Other than that I had THE BEST service at the Gratiot location in Michigan. The employee was very polite and helpful, and I always recommend friends every year to sign up. It's sad to think I won't be using Jackson Hewitt next year because of the new bank policies and requirements...
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February 2023 by Melissa Belt
I have been a customer with Jackson Hewitt for about 7 years and this years tax preparers have been outstanding. Andrea and Jackie are very good at what they do and they made me feel very comfortable and welcome.
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February 2023 by Jaiden Williams
I love jh been with them for 7 years
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January 2023 by NeNe NeNe
GO to JACKSON HEWITT for your taxes there's nothing like a peace of mind go now have Jackson Hewitt to do your taxes Thank you ???
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December 2022 by Roy smutek
I would recommend two wonderful ladies named Jackie and Andrea to this location very nice and respectful
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December 2022 by Angel Hall
Jackson Hewitt is the best tax pros i know
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August 2022 by D Sweet
Linda took great care of our taxes. She was fast and thorough. Highly recommend this location for cost effective tax services.
