-
January 2024 by Chino Gg
i wish i could put 0 stars... would not recommend banking with michigan first, there always locking my account and they give you a spending amount you can spend on your mone
-
December 2023 by Bernadette Coleman
I have been a active family member with this financial institution for over 45years!Customer Service, from the CEO- SECURITY OFFICERS exudes; warm reception, concerns resolved, and appreciation acknowledged; all impeccable standards!
-
October 2023 by William Cooper
Man the employees are slow. Like they don't enjoy their jobs. I've literally been waiting an hour just to receive a replacement debit card
-
October 2023 by Shay Shayy
If I could give this place Zero stars, I would. We have been dealing with this place for years. We have been trying to buy a house. They are slow with the process, which caused us to miss out on purchasing a few houses. They are not good at communicating. We had to call them multiple times and remind them to do their job. After we got approved for a loan, ironically days later our account was hacked and money was taken from our account. UpdateWe provided the credit union with a police report and proof that our account was hacked and they still refused to help us resolve the problem.
-
August 2023 by Antawana Allen
Love ❤️ this credit union been a member for a while very clean in the inside and outside and huge parking ?️ for the customers they help you with a lot of things at Michigan First
-
July 2023 by John F.
Dont recommend this branch. Would find a credit union near by to use for your banking needs
-
May 2023 by David Torres
Had a great first experience as a new member of this credit Union! Sat down with Mrs. Funtella Coleman and was very thorough and knowledgeable with the options the credit union offers. Setting me up was easy, pleasant and customer service at its best! If you're looking for someone reliable to open a new account or to take care of you, ask for Mrs. Coleman and tell her David referred you!!!
-
March 2023 by Archibald McGlasson
Whoever took my phonecall should be fired. I did a mobile deposit and then received and email stating my check was successfully deposited. I then got the funds available in my account. Any normal person suspects nothing wrong. Days later, after I had spent said money, someone looks at the same check I deposit all the time and can't read one digit at the bottom and cancels the check forcing me to go negative. I get on the phone with an actual human being who tells I won't be charged anything and there's no rush to add funds to the account. The next morning as I'm redepositing the check, I notice a 31$ overdraft fee. Human garbage.
-
December 2022 by Inetha Blackman
This credit union is terrible! They have racist employees, Rude and unprofessional
-
December 2022 by Marilyn Bryant-Corbitt
My latest call was excellent. She was thorough and patient
-
November 2022 by L L
I've had to contact them every month since July to permanently change my billing date.
-
September 2022 by Jamey
If you’re thinking about opening an accountJUST DONTgo somewhere elseYou will get charged hidden fees and they have the absolute worst customer service
-
August 2022 by Kenisha Lyles
Went to close out my account and had the rudest teller named Ashley. She was so unprofessional and rude! She didn’t know what she was talking about and charged me fees that she couldn’t explain. I will NEVER bank with Michigan First again and wouldn’t recommend this credit union to my worse enemy!
-
July 2022 by Salli Dawson
My family member tried to get a loan through this location. Instead of being told, "I'm sorry you're not able to get a loan at this time. Here are some suggestions or resources for you so you can work on your credit.... etc." No, he's asked "what do you think?", several times and treated poorly. How about MI 1st Credit Union, you learn how to address those less fortunate than you? I have a few select words but will contain myself. Shame on you.
-
July 2022 by Donald “Byrd” Peterson
What I have experience at Michigan 1st credit Union I believe it's unfair ,my reason for saying this !! because I open an account with them I also open a secure bank card and receive a hard inquiry I'm scared to open up a business account for the reason is because of their hard inquiries on everything you open!what must I do ??should I go to another bank And open up a business account Or should I just close my account and transfer it all.. Donald Peterson
