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October 2023 by Kevin Sanderson
Hello, I have not moved my items in yet, but the quality of service makes me feel that I'm at the right place. Thank you, Kevin
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September 2023 by Kyla
Just got a storage, service was great. Will update after my 1st month.
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September 2023 by Nesha “WhatLola” Patrice
I would give them a zero if possible. The 2nd floor reaks of the smell of dog poop and it was originally 5 piles of it around the corner from where my storage is. After I complained, they removed all but 1 pile of poop. Still smells aweful. My stomach hurts everytime I have to go there.
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July 2023 by Antaszsa Johnson
Staff was extremely helpful during this stressful time of moving. This is my second time using this facility and both times were brilliant. Thank you so much
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July 2023 by Pamela Burnett
They've gone up on the rent, in the past two years, without informing me! When I ask why wasn't I informed of the rent increase, they say I was sent a letter..... which, of course, I never received! I'm currently in another state and can't move my stuff right now. ?
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June 2023 by Arriel Johnson
Everyone was so VERY helpful I adore them we came from kalamazoo and were so distraught they were amazing made us feel so much better, Adam and Johny and Sharon helped us out so very much Da'monteu the property manager was such a pleasant person. Everyone from start to finish so very helpful and so very nice. So very patient love and adore if we lived any closer we would 1000% use their services again they did so very much for us. Yay! Cheerful atmosphere and funny staff very professional.
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June 2023 by Shelly Holloway
This storage is the best ever it's secure, safe. I've been there alone at night and feel safe. It's clean and I would recommend this storage to all my friends and family.
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March 2023 by Abc Harman
Manager works hard to keep the place clean but some people just leave a big mess
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February 2023 by Brittany Holly
I've used istorage twice and I was with them the first time for almost two years in 2019 and my bill went up, the phone calls didn't stop I got endless emails regarding my unit and so I paid the bill, it's a a 10 by 10 for 135$ a month I had too much space which is why in 2022 I got ordered ma 10 by 5 unit online and when I got there it was smaller than I thought for 5$ more??♀️ then before for a bigger unit. I had my bill on automatic payment and Istorage usually give you a call after trying to charge your card but didn't give me no call, email or text about my unit for two months until my belongings were up for auction. Now on a fixed income I have to pay 700$ for a bill I believed was being paid!!! I am not happy with the and when I talked to someone he didn't care that they made a mistake that I have to pay full price for!!! This guy said there's a lot of units and they just didn't get mine and I I've had access after Christmas but my bill was due for November! How?
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January 2023 by Angela Patterson
A bit pricey, but worth the money. No rodents or bugs.
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January 2023 by Josh P.
If you're considering renting a storage unit to keep extra belongings you don't have room for in your home, or are in between permanent locations, you'll want to read the fine print on any contract before you signing the dotted line. Because the insurance does NOT cover for the mice infestation that the 8 mile rd. Eastpointe iStorage location has... Along with many other things not covered in the policy. I was forced to leave my belongings because of mice feces everywhere in my unit and my furniture being soiled. Not to mention the dead mice found inside of the unit. I was compensated for 2 months of payments that totaled to $220.74. After reaching out several times and being told it was nothing that they could do about it... I'm at loss of furniture that cost me $2500.00
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November 2022 by LEL RESELL
Excellent service, very knowledgeable and professional. Thank you sir for a great experience.
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October 2022 by Rob Coleman
The only problem is the overall appearance of the facility. My area had no lights and the main floor was not clean, it had debris everywhere. No carts to use to move my stuff for storage.
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October 2022 by Nafez Jadallah
A great place to store your items for a month or two until you make room for them in your new home.
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August 2022 by Mark Mcmorris
Had trouble changing my due date but the employee made it happen I'm very grateful for his time.