Independent Bank is a Michigan-based bank that has served customers and communities for over 150 years. The bank is known for its friendly staff, convenient banking hours, and reliable ATM services. Customers praise the bank's hometown service, with one reviewer stating that "no other big bank can compare to their level of hometown service." The bank is also praised for its problem-solving abilities, with one customer noting that "every problem that I made for myself was handled right away." Overall, Independent Bank is a gem in the community, offering a personalized and caring banking experience.
We Love our bank! They are always there for our personal and business needs. Thank you Russ, David, Susan and Megan for making our banking experience enjoyable and personal.
August 2025
I love this bank. Carter was very helpful & professional. I will be an Independent customer forever because no other big bank can compare to their level of hometown service.
May 2022
Banking with people who care about you. Every problem that I made for myself was handled right away.Not only did they take time out that they didn't have to, to handle everything I presented them, they provided resources to square me away on anything they couldn't help me with directly.This branch is a gem.
