AutoZone Auto Parts in Escanaba, MI is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. The store is known for its exceptional customer service, with staff members going above and beyond to assist customers. Customers have praised the staff's willingness to help, even when the desired parts are not in stock. One customer shared their experience of having their card declined, but the staff member still provided the needed wipers for a small cash payment and even replaced them for the customer. Another customer had their tail light and fog light fixed with the help of two staff members, who went beyond their duties to resolve the issue. While the store is generally praised for its affordability and knowledgeable staff, some customers have encountered issues with the store's computer system, which has led to the occasional mix-up in parts. Overall, the AutoZone in Escanaba, MI is highly recommended for its commitment to customer satisfaction and its efforts to provide quality service and products.
Kristin at the Escanaba Store next to kwik trip has gone above and beyond to help with my mechanical problems I couldn't diagnose myself. She is very knowledgeable about vehicles and helped me.replace my battery under warranty and help start my vehicle. She is an amazing person and a hard worker!
July 2026
The 2 girls Kristin and Kayla helped me so much. I had no clue what I was doing. They had extensive and impressive knowledge of my headlights. I will always go to them from now on. Thank yall so much!
May 2026
10/10, wonderful and helpful staff. Thank You for the help !!
