Cycle City Inc. is a reputable Honda, Yamaha, and Beta dealer known for its excellent customer service and extensive selection of new and used machines. The business features a full-service department and a parts department that stocks a wide range of OEM parts and MX gear. Customers appreciate the prompt assistance provided by the staff, especially during urgent situations. For instance, one rider received immediate help to replace a worn tire during a long trip, while another customer found all the necessary parts for their racing needs readily available. The sales team, particularly Matt, is noted for going above and beyond to address customer questions and preferences, ensuring a personalized experience. Bruce, in the finance department, is recognized for his friendly demeanor and thorough explanation of warranty details. Customers have praised the service department for their high-quality installations, making accessories look factory-installed. One notable example of exceptional customer service involved helping a buyer retrieve missing parts for a used ATV, showcasing the team's commitment to client satisfaction. Overall, Cycle City Inc. is highly recommended for anyone seeking motorcycles, ATVs, or related services, as customers feel welcomed and well-supported throughout their purchasing journey.
Matt and Lindsey were great. It was worth the 9 hour drive from Ohio to pick up the Harley the were holding for me. Wish they were closer to me.
September 2025
These folks are great. I came through after riding 10,000 miles on a long motorcycle trip, and had worn my rear tire down to nothing. They got me right in and fixed me up so I could continue my journey home. Very much appreciate you, thanks so much.
August 2025
We were racing at Bark River International Raceway and needed parts now and cycle city had everything we needed on hand which is rare these days. Thanks to them we got the mod kart back on the track. I will be ordering all my OEM Honda parts from them!
