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November 2023 by Tedd Galloway
We have been members for a couple of years. Nice people trying to serve the community. I had a really bad experience with one individual who treated me with disdain and contempt. I was having trouble with my debit card and went to the bank. The young lady who was to help me very obviously looked at me with contempt and her voice was not very helpful.
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November 2023 by Julie Poquette
I was disappointed by not letting tellers to make decisions without going to the big boss*
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October 2023 by Erik Drossart
They were very helpful and very kind
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July 2023 by Luka Sader
Wonderful bank, always very helpful when there's issues. My only complaint, I don't like how there's a limit on your debit card pin, and you often have to run your debit card as a credit card with no pin instead. Makes grocery shopping a little annoying, as I have well over the amount in my bank account, but since the purchase amount is say $200, it declines until I run it as a credit card. I understand fraud protection and such, but it seems kinda counter intuitive. And so embarassing when my debit card full of money declines when I just got paid just because of the auto-limit feature.
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May 2023 by Steven Krupski
Randomly locks up card without informing you. No 24/7 service number - even an emergency one. Would not recommend this to anyone.
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October 2022 by AZ DivaMom
Was not greeted when I walked in, has to wait in line to find I needed to be somewhere else, treated poorly, almost felt like a criminal. Won't ever go their again. Staff were not friendly at all. Very disappointing.
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July 2021 by Jesse Liukkonen
Been here for years but wish the phone lines stayed open on the weekdays after 5PM. I work 2 jobs and dont usually have time to check my account balance.Other than that, it's a great bank.
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April 2021 by Chris Lopez
Claim and advertising that they support veterans but denied a loan twice in a year and still don’t know why I can’t get an 8k loan on a va loan house with Income of 90k+, with 40k in cash and investments. Terrible bank with no benefits. Does not communicate and gives me an attitude when I ask for a loan. I will keep to investment banks. Embers is much better if you want local.
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February 2020 by Mike T
Great hours and the lobby is open on saturday
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February 2020 by Alyssa Lupo
Friendly staff and great service!
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December 2019 by Mary Franks Hupy
great place to do your banking...very friendly personal...
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December 2019 by Sharon Mathias
very nice and friendly. using Great lakes Credit Union for years.
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October 2019 by Jennifer Rouse
5 stars! Great credit union and friendly helpful staff!
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October 2019 by Alyssa Lupo
Great staff! Easy time signing up for an account online.
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May 2019 by Lenita Rapp Scholer
Friendly service, great hours. Made loans without problems. Hate Debit Cards will never give up my checking account. Only use debit at Mc donalds and Aldis. Never leave home without cash or checks. The debit system is too unreliable.
