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September 2023 by David Van Holla
The Iron Mountain branch is ALWAYS so incredibly friendly and helpful. During my busy errand running days I HOPE I have to stop there and see them. It brightens my day.
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August 2023 by Heather Roberts
Excellent service every time!!
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July 2023 by Heather Olson
We used First Bank for our mortgage in 2021. Michelle was top notch and made the process a breeze. So much so in fact, that we have referred several clients to her who have also had nothing short of an exceptional experience. If you're in the market for a mortgage, I highly recommend you reach out to First Bank Upper Michigan. Fabulous service! ⭐⭐⭐⭐⭐
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July 2023 by Rhett Silster
Used First Bank for financing on 2nd home. Michelle was great. Better experience than 1st home loan at my previous bank. In hindsight I'm happy that other bank bungled my application, gave me the opportunity to find somewhere better.
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July 2023 by Laura Charlier
Everyone is very friendly, customer committed and Michelle Bal is always willing to go the extra mile to assure you are being taken care of. We have our home and car with First Bank and will continue to business with them.
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July 2023 by Cindy MacDonald
Wonderful experience purchasing our home through First Bank. Staff was so helpful answering questions and walking us through the process. Would highly recommend.
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July 2023 by Judi King
My experience was wonderful. It was one of professionalism, and I really appreciate all the help in guidance that they gave me.
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December 2022 by Judy Owens
Buyers have an opportunity to work with any bank, including online banks. But, the best thing my buyers do is select a local bank. Thank you to First Bank mortgage team for making their choice easy and making my buyers of owning a home come true!
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April 2021 by David Kirchoff
If you are told that you are getting an auto loan though them run. You have to write a check to pay for it. Who has check in 2021, and that you cant sent autopay. The branch manager is rude and disrespectful.
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January 2021 by carson drauden
Me and my girlfriend went there to deposit a check into her account and the bank teller didn't say anything, just took the check and cashed it. The as soon as she counted the cash she put it in the drawer and walked away. Rude service in our opinion.
