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October 2023 by Little Mtn. Adventure
Ryan and Shane did an excellent job delivering and installing the washer and dryer. They tested their work and were extremely efficient.
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August 2023 by Kathie Heiden
Sent me a used refrigerator. Never can get them to come and service. Avoid this place.
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December 2022 by Penny L. Ray
Justin was our Service Tech. He was prompt, professional and thorough. Excellent assistance here!
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November 2022 by Pat Erickson
They were very nice and I bought a stove from them it's on layaway but I also bought a stackable washer and dryer which lasted probably 3 years so what you going to do am
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November 2022 by Laura Strom
Good selection of appliances. Very busy while I was there. I like their $60 delivery fee for in town for 2 appliances, & they'll haul the old ones away for another $20. Worth the $!
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September 2022 by John Kelly
They got our stackable washer/dryer in no time ! Excellent service from Rick & Dan & installation guys !
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August 2022 by Dennis Beaman
Great place to buy appliances in the UP. I didn't even know it existed until we needed a new stove. Big July sale going on. Good selection and the salesman was very knowledgeable, helpful, and great to work with. My highest recommendation.
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May 2022 by Michael Rock
I went in to purchase a used mattress in their sleep center that you can walk into from Pioneer and when I told the sales person that he immediately treated me like I was dirt and said oh yeah there in the back while munching on an apple. Then he said there all here and threw his half eaten apple on top of a stack of used mattresses for sale. I left.The appliance side I had very rude salesmen that cut me off while talking, was very disrespectful, and claimed that they didn't sell a part that I bought there before. Whether that was true or not I will not be buying from them anymore.
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January 2022 by Nicole Freeland
My sister bought a brand new washer and dryer and bought the 5 year warranty. Apparently now they are saying it’s too expensive to fix so they give her $300 for her washer and she can just buy a new one. What a joke! Bad business. 5 year warranty is 5 years, not until parts are too expensive. Definitely won’t be buying anything from here again. She’ll be buying a set from a much more professional retailer that actually stands by their products.
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December 2021 by JoAnne LeMoine
We bought several appliances from pioneer but after we purchased washer and dryer and stove brand new from them we have had nothing but problems with our stove and they have sent service men out who were unable to fix it now they had us get in touch with Samsung who made our stove and they want to charge us for services to fix what they have not fixed from day one . When told we will never buy from them again the salesman said ok and hung up. That is not good service that's not wanting to deal with the lemon they sold us. It is the saddest thing that in these days it's all about the sale and not satisfying the customer.
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November 2021 by sherry proehl
We bought a gas range and had it installed for our church. The 2 men that did the work went way above the norm for us. Lifting the stove over the tight spot and needing to climb over counters to get to the gas line! Of course they did the same with the old rangeThank you, we are forever grateful.
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October 2021 by Debbie Saari
We have bought several appliances from Pioneer and we have always received great service from Leah Murphy. Thank you so much Leah for being so helpful. We'll be back for sure.
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October 2021 by Cassie Couchene
We have always purchased all our appliances at Pioneer and they went above and beyond to make us as customers happy.
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September 2021 by Julie Hoffmeyer
Love this store! Our son just got a Refrigerator from them, Leah was beyond helpful. This is his first new appliance, she gave the best advice on product and service. We will be back soon for a new stove. Leah made this experience grand, glad we chose this store!
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September 2021 by Cyndy Bani
Worst customer service ever My parents bought a washer, over $500, only worked a few months and the parts took forever By then, parents were put in a nursing home and the washer went back to pioneer to be repaired and sold on consignment. Only got $300 for it and the check was sent to the wrong address, even after I talked with them and changed it. Still waiting for the check and when I call, they always sound like I’m a pest, just not customer friendly. I’d never recommend this place.
