TEAM Wireless is a local Verizon and Spectrum Authorized Retailer serving Northern Michigan and Wisconsin. It offers smartphones, tablets, accessories, and full device repair services, along with TV, internet, and signal amplifiers. The business prides itself on great customer service during and after the sale. Reviews highlight employees who are patient, helpful, kind, knowledgeable, professional, and efficient. Staff are noted for solving complex issues, rescuing data, providing support with technical problems, and ensuring quick activations. Customers report feeling well taken care of, with service that exceeds expectations, leading them to return for future purchases and service.
Brady was knowledgeable, professional, helpful and very personable. Great team member to work with.
August 2026
Brady was smooth and quick with a phone trade in and transfer. I was worried about a long visit into the store but he was knowledgable and even found better discounts to help me as well! Loyal custoš„
August 2026
Matt was great and efficient. Very nice to chat with and explained everything well. Pleasant all around experience
