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December 2023 by Jessie Peterson
I've gone to Bay Nails 3 times and have had the best manicure and 2 very pretty pedicures. The prices are very fair ($35 for manicure). Polite, friendly and professional. Making appointments is easy and no wait when you get there. They do not disappoint. My pic isn't perfect but the nails are.
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October 2023 by Mary B.
I cannot say enough good things about this place! I have been coming here for years and the service is outstanding!
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July 2023 by Renee bremer
Very nice and friendly. Clean and good service
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June 2023 by Donna Phelps
Went there on Friday 6/9 for a full set and pedicure. Paid $85 which isn’t bad but by today 6/13 the tip of my acrylic popped off while doing dishes. Acrylics should last longer than 3 days. Hoping they will fix it free of charge today.UPDATE - They did fix my nail for free but the guy obviously didn’t want to. I made a passing comment of “Man, I’m not sure what color I picked” and he said, “I do 40 color in 1 day you cant remember 1?” It’s not that I don’t remember I just didn’t know the exact color. He did a sloppy job on my fixed nail, not even the same size. I won’t be back ever. I’ll pay an extra $10-$15 for better quality and service.
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June 2023 by Michael Js
They did very good job and fun peopleService: Pedicure
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May 2023 by Alex Lofaro
2nd time here.. guy that works here is COMPLETELY rude... he snaped at me for moving my finger....I WON'T BE BACK... Customer service -10Service: Acrylic nails
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May 2023 by V Donnelly
Took my Mom to get pedicures for mother's day. Made an appointment two days before. The service was great. The technicians were very nice and attentive. Made sure the water temp was perfect for both of us (scolding hot for Mom and not so hot for me). Our nails are beautiful and are now sandal ready! We will both be back soon!
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May 2023 by Rachel Piner
Staff very friendly and did a great job!Service: Pedicure
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October 2022 by Fahlon Naples
Love this place. I think they have the best prices in town for their service. They’re kind and they do a really good job. The establishment is smaller, but it’s always clean and it’s always packed because of their level of professionalism.Services: Polish removal
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October 2022 by Sheila K
My stylist was very friendly and helpful. I'll be back soon.
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September 2022 by Fahlon Naples-Turek
Love this place. I think they have the best prices in town for their service. They’re kind and they do a really good job. The establishment is smaller, but it’s always clean and it’s always packed because of their level of professionalism.Services: Nail art
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August 2022 by Catherine Boomer
This is genuinely the worst manicure I've had in my life. The only good thing is they actually took us on time for our appointment and the staff was not rude. Otherwise, their lack of attention to detail and overall poor quality made this an absolute waste of time and money. I had tipped 25% before they even started my manicure in the hopes they would give me excellent service. I can't imagine what my nails would look like if I had tipped less. I believe they have a loyal, local base but as a new customer I was very disappointed and won't be returning.****RESPONSE TO OWNER****We are not from Bay City, so returning tomorrow is not possible. My daughter and I came to town for a girls' day. I am a breast cancer survivor and had hoped to get some much needed pampering. I will look elsewhere next time. Perhaps doing your best work the first time would help to avoid these kinds of reviews.Services: Pedicure
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August 2022 by Maddison Godi
They do a fantastic job!The staff is super sweet and they do a great job giving hand and foot massages. This is definitely the best place to go in Bay City. It is always worth the wait!I love my nails!
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August 2022 by summer zimmerman
They were so friendly, and had the best color options I have seen for gel polish. They did a great job on my pedicure. I will definitely be backService: Pedicure
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August 2022 by Virginia Szablewski
The worse job I have ever had. The gel missed over 1/3 if the nail. He never polished the end of any nail. Thank God I don't live there. I'd never come back.Service: Nail art
