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August 2023 by Emily Hartley
Decent place to get a car wash- although the thing that dries your car afterward doesn't always work
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July 2023 by Branislav B.
They do a great job. I wash my car 1-2 times a week. Sparkling clean. Membership fee is fairly priced and provides for unlimited washes. A fantastic deal.
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July 2023 by Mary K
I mean I use it because it is the only car wash in Bay City but honestly I have the unlimited membership and out of all the times I have taken my car through there it has never actually came out clean.
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June 2023 by Kathy Jo
I have the monthly wash plan. This was the first time I've used the vacuums. I was disappointed that many of the stations don't have vacuums at all anymore. And it's hard to find a vacuum that actually works. I started to pull up to an island only to find the guy on the other side was using the hose that I was going to pull up to. I ended up pulling behind him and realized that the one I pulled up to really wasn't working well. Ended up using the one on the other side, once that guy left. Please fix the vacuums!
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June 2023 by Grace Rochelle
Good experience overall. Plenty of spaces to vacuum your car and the car wash was what you would expect. There are one 2 things that I was dissatisfied with. 1. Not all of the vacuum stations have a trash cans, but it's never full so if you need to throw something away you need to get a spot with one or walk. 2. You can't pay cash for the car wash. It either is through the app or with a card which was disappointing for me.
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June 2023 by John Schultz
I'm pretty sure all of Bay City knows that this place is a horrible car wash. Their gimmick is to buy a monthly plan, which you have to because the first few times you go through your car is not clean. Just my opinion.
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June 2023 by Carlos Mori
Doesn't usually get your vehicle completely clean. Bigger (newer? Trucks end up with scratches and grease from rollers
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April 2023 by Robert Blake
Very good car wash enjoy going there it's been very good I've had it for two years
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April 2023 by Brooks Kaidan
Doesn't clean your vehicle well at all and will scratch your vehicle . Not worth the member ship
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January 2023 by Kevin Rider
My truck was absolutely trashed out on the outside. You couldn’t really tell what color the bottom half of my truck was. I paid for the $14 option. Under body spray and wash. The gentleman inside the wash bay sprayed my inner fenders, wheels and my step-ups really well. They were caked in mud. Went through and the truck came out a lot cleaner than I thought it would. I was quite pleased with how well it did for an auto wash. The vacuums work really well! No issues with power and suction! The gentleman at the booth mentioned if it doesn’t come out clean enough, we can wash it again for little discount. Super cool staff all around.Service: Auto interior vacuuming
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January 2023 by Cory Bradley
The drive through wash always gets my car very clean. Its super thorough even when I only get the basic wash. This is my go to because they have free vacuums afterward as well. The only thing is I wish the monthly subscription was cheaper and that they had more locations.
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December 2022 by Bruce A (Turbo)
My wheel wells are caked with dirt, I shouldn't have to ask to have them sprayed, if the person working inside did more then direct me to pull in. Quality of service needs to improve and the manager acts like he could care less. But if it was his car I bet it would be clean. I wouldn't recommend this wash, as Wilder was much better at least with customer service. Firehouse was so much better.I've used Mister car washes at other places like Grand Rapids and they do much better, and don't just factory line you threw.I suggest the take more pride in quality instead of quantity.Very disappointed !!
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December 2022 by Shana Harris
I have the monthly package it's more sensible paying 20$ a month for unlimited washed verses paying 7$ or more each wash
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October 2022 by David Winzeler
Let me open up by saying that this is probably the worst car wash experience that I've ever had.I ended up getting the $12 wash which included a tire cleaning service for $4 more than the basic wash. So I get through the entire cycle and I inspect my car and see that the front of my rims are still covered in dust. Like I could literally wipe it off with my own finger.So I pull back around and the technician that was running it was absolutely very helpful and told me that they would run it again when I had more time.So I ended up coming back later and asked if I could get the higher tier up since it needed to rewash anyway. He said sure, which was very gracious. So I go through the wash again, and my rims are still gross and mucky. Why.So I end up pulling around again and I talked to what I assume the manager was. I don't think I was in the best spirits at this point, but he was not helpful at all. With the way he was speaking to me, it made me feel as though I was being someone that was way too picky. Like I was some sort of health inspector. I absolutely don't think I was being too picky though. My rims weren't clean. Objectively. I could literally wipe the dirt off the front of them.So he asked me what I suggest he do about it to fix it. And I say "maybe a coupon or something?" And he says "Well a coupon wouldn't do you much good if you didn't like our service." What the hell?So yeah. Probably not coming back for a while. I miss when this place used to be a firehouse Car Wash and would take that over this garbage any day.
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October 2022 by Jay Johnson
It's OK if your car is somewhat clean or dusty but if it's muddy you'll not be happy for the price, sorry to be so blunt. Nowhere close to what it use to be yrs ago
