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May 2023 by Family member
I hate to give one star, as I only have issues when it’s on particular pharmacist. When Zack is there everything goes great. When the other pharmacist, whose name I don’t know, just know that he is foreign. Every time I come when he is working it’s a disaster. When we pull up and see it’s him even my 3 young children comment that it’s going to take forever. He completely ignores customers at the drive thru. He will just stand at his computer and not even acknowledge you’re there. I’ve sat at the drive thru for a full 20 minutes with him standing at the computer. Then went inside to pick up my prescriptions because he couldn’t be bothered to come to the window. But helped me inside quickly. It’s not that he doesn’t see the customer at the window: many times he’s looked right at me and continued when he was doing. The bell works as you can hear it when you push the button. He is just awful and more often than not he’s the one working when it’s time for me to refill. I’m strongly considering switching pharmacies simply because of him.
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April 2023 by alexis charles
Clean store, friendly environment, good merchandise
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March 2023 by Gale Prime
The Pharmacist went above and beyond to help us get the CONTINUOUS GLUCOSE MONITOR, LIBRE II that we needed!Thank You Very Much
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December 2022 by Ron Nowaczyk
Found every thing I needed and the associate was very helpful. Will be back to this store again.
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November 2022 by Christine Zingg
The Essexville Rite Aid Store is one of the Cleanest stores I frequent, the Staff is Always Friendly and Helpful. I have never gone in there and not find what I want and they are very reasonable on pricing from Vitamins, Snacks, Drinks, Personal Care items.
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October 2022 by Erick Nolan
I have gone to this pharmacy for 6 months now. Today was the last straw. The secondary pharmacist is an absolute joke. He doesn't listen when you talk. He is very short and rude anytime he talks to customers. We reached out to the store manager today and she informed us that this is a common occurrence. In fact they had more than a couple complaints about him today alone. I will not stop until this guy loses his job. He is unfit to be around customers. For 6 months I let him be rude, give me false information and flat out refuse to do his job properly. Zach is a good guy but the Indian fella that is there is absolute trash. I won't come back and neither will any friends or family and coworkers. I couldn't name him because he didn't have a name tag visible to read.I am overly nice to people who have to deal with customers. I know that people can be jerks. I approached this situation with patience and calmness. That only lasts so long.
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October 2022 by Ronnie Round David Prager
Always Polite & Helpful, Hooked me up with a free sample pack when I was waiting for my Pen Needles to come in
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September 2022 by Teah Stein
Rude rude rude. I was going to switch to this rite aid for all my prescriptions but after having my daughters zpack sent there last minute. Never again will i come her. The pharmacist that was working the bight the doctor called her script in was rude and he seemed like he didnt want to help me. The following day i came back to pick her script up because it wasnt ready the night before. I sat at the drive thru for about 4 min before soneone decided to help me. I pushed the call button 3 separate times. I wasn't being rude about the call button because I've worked customer service and I know how annoying it can be when you have an impatient customer and they won't take their finger off the button. But I wasn't even acknowledged. All it takes is to turn around from the computer and hold up a finger to gesture one min. I just wanted to be acknowledged. This isn't the only rite aid that has poor customer service. The bed side manners are trash and maybe the company should send the employees to some classes for customer serve. Going back to the little ma and pa stores for the time being.
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August 2022 by Starla Carrier
Always helpful and friendly, yet professional!
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June 2022 by carole sundquist
I received my 2nd booster shot at Rite Aid and the pharmacy was excellent. I filled out short paperwork, got my booster shot, shopped in store and was very satisfied. All friendly employees and a very clean store. Prices are good and fast checkout experience.
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May 2022 by Tara Franz
I'm always happy with the friendliness and service. Consistently offered to help and they do. Much better than I expect from a corner drug store.
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April 2022 by Teresa Hoffman
This is our neighborhood location and I stop in regularly to pick up hair products and the occassional treat. Nice holiday selection each holiday.
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February 2018 by Mickey Willett
Great for getting your prescriptions they are very knowledgeable about your medicine also you can pick up a lot of other medicines and annuities that you may need around the house Rite Aid has a wide selection of products for being a Pharmacy staff is very helpful and kind willing to assist you as much as possible
