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April 2024 by Evalyn B.
very rude clerk marking gestures and talking rude to me I'll Never shop there again He was on the phone ignoring me when I asked him to wait on me he became irritated
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February 2024 by m a ahad
One of the best 7-Elevens in town. They're under new ownership, and they've done an excellent job. The guy who works in the mornings is very friendly and helpful. My go-to store now.
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November 2023 by Kelsey Wedge
Has not been open early in 2 days now not very happy step your game up or shutdown am a loyal customer go there 7days a week not a good way to treat your customers ☹️
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May 2023 by MacKenzie T.
I asked if they had Jumex strawberry banana after only seeing the guava flavor. From the drink doors you can see the back room, there I saw the flavor I wanted . I proceeded to ask the young man working if he could go to the back and check. He came back and told me no. I then called to let a manager know and she proceeded to tell me "well he didn't know because we don't drink that" . How is that being used as an excuse ?
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May 2023 by Simone Redic
Yesterday I went to 7/11 and had a horrible experience with costumer service. There was a semi-tall Indian woman working there that day(Sunday, April 2nd, 2023). I didn’t catch her name though. I had gone into the store with my friends and we selected our items and went to checkout. I pulled out my card and went to pay. I swiped my card as usual, but it was asking for a pin. I told her my card didn’t have one. Then she told me to insert my card at the bottom slot. I told her that my card wasn’t an insertarble card. I told her that my card was a visa gift card and it took the place of a credit card. She said, “huh” as if she didn’t understand what I was saying. I explained to her again and asked her if these cards work here, and she said yes. She asked me to swipe again, so I did, but this time the pos machine was saying that I needed to wait for assistance from the cashier. I asked her if she could help me, and yet again she said no. I began reading it allowed to her and she said, “I don’t know what to do.” At this point I was getting annoyed so I told her that I’ll just dump out our drinks and out or snack away, but she tried to make me buy the snack even though she was claiming that my card wasn’t working. Thankfully, two men paid for our stuff there. I’ve never had problems here until yesterday when this woman was working. She kept putting my card as a debit card too when I told her it was a credited visa gift card. I had $75 in my bank balance when I got there and I made sure to check before I even went inside the building. She acted confused the whole time and refused to help me (even though it’s her job). I told her how to fix the problem, and instead of listening, she just stood there.
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May 2023 by Shayne Sisco
I bought Lunch, & a drink. Asked for directions, also. Very caring & polite. Nice ppl to deal with./ss
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January 2023 by chris padmos
Solid reliable 7-Eleven with cool people
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November 2022 by Leonard Brogdon
I purchased a food item and some lottery tickets from this location on November 2, 2022. I paid for my purchases and requested that the clerk cash a $2 instant win ticket that I had just purchased.The clerk, whose name tag read 'Mallory'told me that I would have to go to the back of the line, in which there were at least six customers. She said that she had already cashed me out, and equated cashing my ticket at that point with line jumping. When I asked for the manager's name, she said Liz, and that she did not know a last name.Very trifling, disrespectful, and in my opinion, biased customer service.
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August 2022 by Kyle M
Under new ownership: The Manager I think Jessica is very nice and I've walked there during the night with my brother twice now to get some snacks. She is very friendly and I thank you.
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July 2022 by Linda Dodd
This is the rudest 7-11 I have ever been to! I had purchased a pint of liquor. I never left the store. I wanted to exchange my pint of liquor for another. This rude old lady with short white grey hair ( she said her name was Krista, if that is her real name (started yelling at me and told me it was a federal law saying she couldn't exchange it. Need I remind you I never left the store, this lady just sold it to me . There is no federal law saying that. So I went back up to the counter and told the lady there is no law saying that. Than she switched it up said it's 7-11 rule. I called another 7-11 and there is no such rule. I want an apology.
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July 2022 by Chad Evans
The new ownership has really cleaned this store up! Most of the staff is friendly but not one of them has been rude to me. Don't get that with other reviews. The selection is better. No complaints here.
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April 2022 by Stacie Johnson
Had to go to this location cause my work had me go to another location. Never again!!! This location is under new management and they have the rudest staff. I came in for iced coffee and when i asked the young lady if they had any she replied with is the machine on, no then we dont have it. Seriously just go to the one on five mile and middlebelt. They are amazing
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January 2022 by Noah Opasik
Nice staff and good selection.
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December 2021 by Robert George
Try to avoid this 711 the owner attempted to charge me twice for the same item!This may just be the 1st time I've actually caught you in the act.I've been a regular customer for 10 years+,NEVER have a problem with ANY of the other employees behind the register so I've learned to expect this from the owner every time.So now; for example, when owner is behind register I have to speak loudly while asking for 2 packs and hold up two fingers✌ and clearly say "2 packs" while making eye contact.She always hands me one pack and I have to again tell her "I asked for two".Then she rings me up again and I walk out with out checking my bank account.Today was different and I was suspicious.So I actually looked Into while still in store.And YES! sure enough she charged me twice, I was about to walk out to make a report she then stopped me and gave me my money back.
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August 2021 by Vic Habersmith
Bring back No Caffeine Diet Coke at the fountain dispenser.
