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February 2024 by judy spillman
Exceeded expectations! Lots to choose from at ABC Warehouse! Lindsey Compo, our sales associate dug deep to make sure we received all available discounts and even arranged zero % financing. Enjoyed working with Lindsey, she was great to deal with, very pleasant and professional. We purchased a washer, dryer, king mattress and box spring. Would recommend to others.
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February 2024 by C Shep
We could not be more pleased with our experience buying a new dishwasher from ABC. With the help of Bruce Gorman and Soulat “Bashir” at the store and Jimmy the installer, we ordered a new dishwasher, had it delivered and installed, old one hauled away all in less than 24 hours!
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February 2024 by Brittany Hassell
They had what I needed, but during the checkout process, it all went downhill. I asked about two separate added on charges for installation and moving of my old equipment, as well as new hookups. The man explained that he took the price off of the product. I explained that if it wasn't included in the price, it was not necessary and that i can do it myself (my husband). I also asked to see something else, but he just processed my payment and said bye. So I left, and when I called to figure out why I had been charged so much more, the other employee was condescending and tried to hurry me off the phone by "I will take care of it". When I asked what he meant, he tried to refund me half of what I overpaid for. Once I asked if he could help me cancel my order, he was apologetic and kind. Then the salesman called twice trying to save the order. I ended up purchasing the exact model from Home Depot with the same 5 year extended warranty for $100 cheaper, and I didn't have to be treated like I was a burden to anyone. My recommendation would be to spend your money elsewhere.
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January 2024 by alyssa smyth
Great service
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December 2023 by Ashok Reddy
One of the best place for electronics, tvs and home appliances.
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November 2023 by Maggie Palombit
If you want the experience of a personal shopper, Lisa is your woman! She was so helpful and is extremely knowledgeable with the appliances and brands. She made outfitting our kitchen remodel a breeze! So thankful for her kindness and amazing customer service! Would definitely seek her out for any other needs.
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October 2023 by LARRY WEISS
I purchased furniture and a TV from ABC a few weeks ago. Everything was great. I recommended them to my sister that needed to replace her stove. This is a busy time of year for her. She offered 3 options for delivery times. They agreed to it. The night prior to delivery, ABC called and told her she needed to lbuy a part for installation. She ran out to Home Depot and got the part they specifified. When they arrived they said they said they asked for the wrong part. They dumped the stove in the garage and told her to get another part , call the store and left. Now she has another part, called the store and gave the manager a choice of 3 time spans she can be home for delivery. The manager was not agreeable and hung up. NOW the stove is sitting in her garage and who knows if they will ever return to install it. Not a good way to do business. Hanging up on a customer that is cooperative is never a reasonable solution. I just purchased a home and planned to redo the kitchen early next year. Lots of places to get appliances, ABC is NOT on my list. I feel bad I recommended them.
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October 2023 by Rich
Salesperson Lindsay Campo was great. She was very knowledgeable about the various products and offered insight we did not know about the appliances. What was very appreciated was the fact that she didn't try to shove anything down our throat and listened to our concerns and needs. Many options were provided to us. The prices we ended up paying for the Washer, Dryer, and Freezer were very fair. I would definitely recommend going to the ABC Warehouse on Orchard Lake and asking for Lindsay to assist you.
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October 2023 by G Seach
The main reason to buy at ABC Warehouse in Farmington is the salesman Bruce. Yes, they have very competitive prices, but it’s the customer service that brings me back every time. We purchased an extended warranty on our dryer. Service was backed up, he was able to move our appointment up several weeks! Try and get that from a big box store. He also steers us to the best made products to avoid future issues. We have had a great track record with his recommendations.
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October 2023 by Linda Tieng
Got to ABC on Orchard Lake; easy shopping n access. Lisa Redmond had her stuff together knowing what was on hand. She arranged for turnaround delivery and her pricing was spot on. Will be back as shopping at ABC is stress less, quick n easy!
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October 2023 by ace ace
I was originally going to buy my laundry appliances at Costco, but I made a phone call to ABC Warehouse in Farmington Hills and Nolan was so professional and was able to persuade me to make my purchase with ABC Warehouse. He took good care of me, I will be recommending him to all of my family and friends!
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August 2023 by Allison Shapiro
My not so great review is mainly due to our delivery experience we just had. Justin was our salesperson who sold us our fridge, he was pretty nice I guess. We purchased a 33 inch wide GE fridge. The delivery guy, I unfortunately did not get his name, was not friendly at ALL. He didn’t even say hello in response to me greeting him with a hello and smile at the door. We also did not realize that there were instructions for us to be prepared for the delivery. So we did leave a few items in the fridge that needed to be moved away into the garage. Mostly left was my insulin in there because it needs to stay refrigerated. The reaction this delivery guy had to this was really rude, he seemed appalled and said “oh definitely not, I’m not TOUCHING this, I’m SERIOUS, you should’ve read the pamphlet.” Well, Justin never told us to read any pamphlet or prepare for delivery, so that would’ve been nice to know. It took us less than one minute to empty the fridge out while they were prepping our new fridge in the truck. The aggressive reaction was definitely unnecessary. He also said when we told him the fridge needs to be moved to the garage “oh, you guys are killing me” also didn’t seem like he was joking, another unnecessary comment. The other delivery guy who was there was extremely friendly thank goodness or else it would’ve been a 1 star from me. We were planning on going back to ABC Warehouse for a new stove and washer/dryer, but due to this experience, we will most likely be taking our business elsewhere.
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July 2023 by Paul Gutterman
The personalities and style of the salespeople (Lindsay and Soulat) at the Farmington Hills store made shopping for a mattress a very comfortable & low stress experience.Lindsay was easy going and respectful, always available when needed, but she never hovered around us.Soulat was extremely knowledgeable and answered all our questions about comparing the different models.They both bent over backwards to help, and there was no pressure whatsoever.
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June 2023 by Williene Gunn
Very best experience I've had in a long time. Lindsey was very helpful, very knowledgeable, very friendly and very professional and patient. She was recommended to me and I will recommend her to others. I will return to her store/ Orchard Lake. Mrs Gunn
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May 2023 by D Beale
I was hoping to get a price on appliances and in just a few minutes I had a dishwasher in the car, and the washer scheduled for two days later, and the refrigerator we really wanted is now on order from the manufacturer. The dishwasher is great, the washer was promptly delivered. Can't wait for our new refrigerator.
