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February 2024 by Dan Gibson
Staff were super friendly and helpful.
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December 2023 by John Hinerman
It was dark and pouring rain, and that is when I realized that my wiper blades suck. I couldn't see anything. I stopped in and Kim was the most helpful. She helped me pick out the best wipers for my truck so that I could make it home safe without dieing in an accident. It was raining so hard and I've never replaced wiper blades before and she was more than happy to run out into the parking lot in the rain and install them for me. Amazing. I will only go here from now on whenever I need something for one of my cars. A++++++++++++
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October 2023 by A Johnson
This store on this day was not welcoming, it is poorly lit, they were short staffed and were not offering to be helpful. Many of their miscellaneous parts only had 1 on display... I came here today to get 2, 5/8" heater hose connectors. There was 1 on display. There were 2 people that I could see, working. Nobody greeted me on store entry, nobody asked if I needed help, nobody bid me farewell as I walked out. They were not unfriendly... but I might as well have been the only person in the store. I was not impressed with this location. I stopped by O'Reilly nearby. It was brightly lit, cashier asked if I needed help, they showed me the parts, asked if I needed anything else and cashed me out with a smile. They also appeared to be the only person working but made an effort to be aware of everyone in the store. Advance Auto needs to pull a chapter out of O'Reilly's book.
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September 2023 by Jeff C (JC)
Very well attended and supported supplied. Sales personnel are very good at researching and finding the correct parts. They will also assist on locating the nearest store with your part or help with shipping.
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September 2023 by Eyes On
Very concerned about the speed in which employees engage with customers. I'm not confident that they know what they're doing. Sold me the wrong item, after looking up the part on the Computer. It's a light bulb for crying out loud!
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August 2023 by Franny Winkler
Hours stated on store doors are incorrect. Is not open when says.
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July 2023 by H R
Had what I needed. Various brands and prices. Only one clerk working. Nice enough, but did not offer to bag my purchase and didn't. Made shopping at the bakery next door a bit challenging.
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July 2023 by J Rose
They had 1 employee in the store when I bought a battery. She was very helpful and let me use any tool I needed to replace my battery. Management needs to help more in having enough employees to operate this store better.
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April 2023 by David Kendra
Purchased 2 windshield wipers....the associate offered to install them for me! Quick and easy! Thank you!
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December 2022 by Moses Fridman
My favorite auto parts store in the area. You can sometimes get a nice discount by ordering online.
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July 2022 by Ghassan Abunada
Horrible service. The store was closing at 8 pm and I got there at 7:50 already knowing what I wanted to purchase and had cash but the employees refused to help me out and were rude.
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June 2022 by Carolyn G
Anna and Schwin were amazing, super helpful with diagnosing my jeep and replacing my battery on site after I got off work! Definitely recommend to anyone on the area.
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June 2022 by Prentice Gardner
My neighborhood store. Both Shwin and Anna always provide exceptional customer service. Always pleasant and helpful.
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June 2022 by michael Gravlin
Clerk needs to learn for help when they don't know things. I ordered online for a pickup, spent nearly 35 minutes, when it should have been a 5 minutes in and out.
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May 2022 by Xiulan Shirley li
Best customer service!!! Zac was super helpful to me. My phone ran out of battery and I came to store to buy a cord to charge my phone in my car. Zac helped me find the right cord and also made sure my phone was charged. I definitely recommend this store to my friends in the area.