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January 2024 by Le' Bella Kalisina *asmr*
My 18 year old has an account that I opened for her over a year ago. The account was locked and wouldn’t allow her to access certain content. She went into the branch on a Thursday morning around 11:30 am. The tellers were unprofessional, seemed uninformed, and just plain rude. They claimed they could not help her, and kept asking the same questions over and over. I called customer service the next day, and they took care of the problem ( which was very simple) over the . This means that they could have help my child in the branch and refused to. Ew. I tried to call, and nobody answered. I personally would withdraw my funds, and take my business to another institution. But she decided not to at this time. I need to respect her decision, but I’m not going to be quiet. I opened this account and my name is on it as well, so now they get to meet .. me. I’m not taking it. And she won’t either. I’ll be speaking to the proper authoritative figure because if she is going to continue banking with boa, she will be treated properly.
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July 2023 by Grantham Spencer
Worst banking experience I’ve had, they didn’t have time to speak with me during business hours. Treated me poorly as if I didn’t matter and then lied to me about the hours of another BOA nearby to get me out the door. If I could give zero stars I would.
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April 2023 by Rafi Shounia
I don't know why they even open. Usless.
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March 2023 by Seno Baho
Very rude people and bad customer service I was staying on the lane and the lady she asked me to go bring the ID from outside in my car took me 30 second when I come back to the for was close worst customer service
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January 2023 by Jeanne notgiven
Very rude and did not process any paperwork in the system like they were supposed to. The manager there was not helpul in the least. Will never deal with this branch again.
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October 2022 by Matthew kaslly
I was in a pinch today and needed to get a business account opened ASAP. I walked in 20 minutes before closing and Vladimir was happy to not only help me but stayed 30 minutes late. I am very pleased to see such great service. That goes a long way. I am pleased to be running my business through this branch.Matt
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November 2020 by Urs Bockli
Closed. When you deal with a major bank, you expects all branches to be open during normal banking hours. Went to deposit a check (mobile deposits did not work again!) and found a note on the door - closed indefinitely. Waste of time!
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October 2019 by Christopher Paoli
Obviously alllll banks are pretty terrible of a place to be stuck at for any unnecessary extended amount of time....but THIS BOA likes to intentionally have "walk in non account customers" sit and wait for what they claim to be verification â€â™‚ï¸....this is simply a ploy implemented to force people to open an account with them... However...I have heard of/seen this policy before but usually after going to the same location 2 or more times they will let me slide ... But at this particular location they really really like to be a stickler about the issue.... If you must use BOA...I strongly recommend that you go to a different locationðŸ¦
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October 2019 by Valerie Pierre
When i asked to speak to a manager, someone came out of one of the offices and started to talk to me, i thought she was a manager but she had no clue how to help me, so I asked again to speak to a manager and she said, there is no manager at this branch this week. I have never heard of such a thing.
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June 2019 by Dianna P.
As you may know - Bank of America locations are closing all over the United States and with good reason: fees, fees, and more fees! I tried to close my account and I am getting hit with low balance fees ON A CLOSED ACCOUNT, which they have taken the liberty to re-open specifically to try to illicit fees. TAKE YOUR MONEY ELSEWHERE!!
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April 2019 by Daniel Namato
Worst Bank ever. Filed a dispute and after being told all my information was complete and that they would accept what I had. They came back 30 days later only to reject it due to that information. Do not do business with them if you're looking for someone to have your back.
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March 2019 by Laith Bakko
I was helped by Dionne and she was very kind and sweet. The location was clean and convenient as well :)
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March 2019 by MK Korn
conveniently located. staff is very friendly. avoid rush hours at the branch.
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February 2019 by Charnie Edwards III
Great employee's
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January 2019 by William Rohde
As described with other reviews, only 1 teller and long wait. A greeter that's about worthless
