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December 2023 by Fran Furchak
Friendly staff. Clean and organized store. I was thrilled to find a blow up turkey, at a deep discount! Thank you!!!
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November 2023 by Gina Rosas
This Big lots has very little to offer, not as much as the Livonia store or the Dearborn heights store, I have no clue why.
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November 2023 by CR Wells
Love the layout of the store and variety. Picked up a lot on the black Friday Christmas!
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October 2023 by Main S.
It's big lots. Not all bad. A little interesting and some prices are good. Mostly unknown brands.
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September 2023 by Elaine Stephens
Well stocked, great prices, and awesome customer service. This store is my happy place to be.
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September 2023 by Jason Landis
The staff were very professional and courteous. Nice selection of goods.
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July 2023 by Dr. Cheryl Merchant
On June 30, 2023, I ordered two Dempsey Blue Padded Patio High Dining Bistro Chairs - SKU(s): 810587806 from the Farmington Hills, MI store on Grand River. These are very nice chairs and match my other smaller chairs perfectly. But most importantly was the superb customer service I received from Tee and Jay. They tenaciously made sure the chairs were secured in my SUV (these are counter-height). I want to thank them both for their excellent customer.
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July 2023 by Gregory Harvey
Great store for odds and ends. Good bargains and nice prices. Sales are A1!!!
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June 2023 by Marcie Noutai
Went to pick up cleaning supplies and always find something else
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June 2023 by Patrice PT
The store was well organized and clean. The setup was good with seasonal items up front. I purchased fake flowers that were extremely too expensive (I was distracted while at the cash register). I thought they were $5.99 (the one without tag... I thought) they were one at $8.99 & two at $9.99 (I could buy a flat or hanging pot on sale for that price). After returning home, I looked over my receipt and saw the charges. I plan to return them because the dollar tree has full nice bouquets for $1.25-$2.50. The cashier, Michele, was very pleasant and personable with customers.
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June 2023 by Chip Bannan
I had an issue trying to use a $10 coupon that was emailed to me. The internet connectivity there is terrible, they wanted me to go outside and pull a connection. I obliged and I signed into the Big Lots site and the site asked me to reset my password, so I did and it put me into a loop where at the end the site would error out. The manager would not accept the coupon without me being able to sign in, but it was the website's fault. I get why they may not take a coupon without the barcode pulled up, but the manager was very cold in telling me to do so. Not impressed at all with the customer service. The store overall is clean, but it hasn't been open too long and I know how Big Lots stores usually get trashed. I find the prices to be nothing special. Not sure if I'll be back (and I live a mile away).
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June 2023 by Holly Windom
The best deals huge selections and discount prices on everything, Cute clothes, Nice furniture, lots of snacks for kids lunch, household products, kitchen and bath things, toys, Rugs, everything for your patio and garden. Nice staff safe parking
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February 2023 by vid 1900
Not as big as other Big Lots, this one was on the smaller size.Reasonably clean, and uncluttered; It had an abundance of seasonal merchandise.75% off any remaining Christmas merchandise (as of February).Easter merchandise was already out, giving even more time to the Greek Orthodox kind of people.They had a good selection of plant pots, with nice pricing on the sets.
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February 2023 by pennyanne edwards
This is no bargain, you need to watch carefully... overcharging and gouging its customers. Cheaply made junk, labeled big lots, from the lowest possible bid from the worst of manufacturers. Food, even higher than grocery stores, did I mention you better watch everything very carefully at checkout. Either it's not in the bag, or you've been grossly overcharged. At least they can say they are consistent in that regard.
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February 2023 by Malayka Hill
This big lot needs to come better. It's a new building, so I'm giving it time, but they never have nothing. I'll rather drive 15 extra mins to the plymouth location.