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April 2024 by mohan kundrapu
They don’t Refund Anything(if you use the service or you don’t)…if we ask for Anything they simply say we don’t do refunds…before registering for Crunch please go through all the one star comments & some day you will face that situation…I don’t know why no one is taking about this…this is very big issue.i am hoping this comment will help someone & they will save Money & Time…
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April 2024 by BIG DUDE
Good gum
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April 2024 by Mitch Mallin
Tons of equipment. Members are serious about their workouts and polite. Very little waiting for equipment to free up. Locker room is spacious and clean.
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April 2024 by Matthew Biggs
Super shady gym!! They took $390 from me. This place doesn't care about you or your well being, you're just a dollar sign. I sustained an injury and could not come to the gym. I had been working with a personal trainer for almost year. I stayed in touch with the trainer about my condition, I wasn't charged for three weeks and then boom, I started getting charged again. I had PAID for sessions before my injury, apparently after the three month contract it turns into monthly. Being you don't get billed monthly I thought I got charged every time I booked my sessions which was bi-weekly. I asked for a refund for my PAID unused sessions and all I got was "we don't give refunds for that". Really?! No service was rendered and I can't get a refund?? I read over the contract, nothing on there says they don't refund for UNUSED sessions. Funny thing is you can only cancel the training contract and gym membership in person...so if you died, they'd still charge you!! What a wonderful company. No one responds to any emails at the facility. I emailed the address given in others reviews and no answer.
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April 2024 by Gabi Mitchell
The facilities are super clean and the staff is so friendly and helpful. Everyone is so respectful of women which is a huge bonus! Theres plenty of machines to use and a turf/field space for conditioning! This is a fun and safe space for all to work out! Staff is amazing!!
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March 2024 by Sandesh Devadhe
Devin is the best he needs to be promoted right away!
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March 2024 by SR R
Devin and VikiBoth are BEST
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March 2024 by D gautham
Very clean gym! Friendly staff and awesome environment! Paul, Noelle and Devin are great!
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March 2024 by A K
❤️❤️
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March 2024 by Calvin Mitchell
Hey there! I just had an awful experience with the staff, as I went in during August of 2023 to cancel my membership. Unfortunately, it seems that there was no documentation of the cancellation of the membership even with the signature I provided in person. I was told that I needed to pay for the rest of the billing cycle, but reached out more recently to question why I I was getting billed, I was informed I had an active membership that was never cancelled. They also refused a refund, and as an out of state college student are requiring a letter or that I cancel in person. Paul over the phone was nice with discussing the cancellation policy, but the business itself is awful and predatory. 0/10 would not recommend
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March 2024 by Corwin Craite
Love this location they have a large selection of machines.
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January 2024 by Jennifer James
Love this gym! The staff is highly trained. They make sure my visits are safe, productive and a positive experience every time.
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January 2024 by kevin hayes
Sucks. Not for the serious trainer. I knew this going in , so thankfully i signed up for the $17.99 a month deal so i can cancel anytime without penalty (so they say, we will see). It doesn’t matter when you go , you will never get the equipment you need (example, One smith machine , and its angled which is stupid to begin with ) Three cable crossovers , but always taken. If you are lucky , one side might be open , sometimes on a couple stations, but these kids have no gym ettiquete and won’t move to another station when they only need one side , and they don’t know what letting someone work in means. But they do have hundreds of pieces of cardio , many never being used. So that’s a huge waste of money and space. To put it in perspective , it’s Planet Fitness with some weights, and caters to kids who think they are monsters (140 pound monsters) and old people who are cardio kings and queens. Skip this place.It’s been this way since they opened. Hey James , Hey Adam. The place is packed , the money is pouring in , how about adding a few smith machines. Vertical smith machines. And maybe a few more movable benches ??? Every bench is bolted down except one , so if you need that one bench and the one smith , forget it.Who maintains the equipment ? Hasn’t anyone noticed you put the wrong pulley system on one side of the center cable crossover station??? It makes the two pulleys way off center , rendering it useless. The cable drags and is dangerous , will cause premature wear and breakage. Most likely the cause of the broken cable in one of the reviews below.And turn the fan down. i get that it is supposed to move the heat back down , but it’s too powerful, so it causes a nasty cold breeze. You need to bundle up on that half of the gym.Pluses ? Olympic bars with thin grip. A decent number of squat racks and rubber plates.
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November 2023 by AmitNidhi Pathak
It's best gym around here + staff is super friendly. Also they allow you to play your favorite channels on TV (⛳ for me) that makes workout fun.Thanks
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October 2023 by Chris S
Great gym. Great Staff. Love the many classes. Especially the spin class with the Monday evening instructor! He's awesome (wink). The hydro massage tables are great and the perfect post workout to do. At this Crunch, the mens room is usually clean. Overal way better than than Planet Fitness any day of the week.
