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January 2024 by Steve Rotenberg
I will continue to shop at CVS Pharmacy. The process of picking up my prescriptions is always easy. The staff are friendly, helpful, and always smile. This is important when dealing with the public.
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November 2023 by Kelsey M.
I wish I could put zero stars on this review. If you're reading this, thinking that your experience is going to be different, don't. Avoid this place at all cost!
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April 2023 by Gavin Sheridan
This location sold my wife expired covid home tests. She went back 30 minutes later and the manager said they could not exchange or refund the purchase, because that's their policy. What a scam.
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March 2023 by Michelle L.
Sandy the customer service agent is so rude. She kept telling me how to put my card in the reader and when it wouldn't work she grabbed it from me and did it herself and still didn't get it right. Her grabbing it from my hand is assault and she should be removed from her job. She clearly hates humans so why should she work with them
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November 2022 by Brenda
The staff of this CVS pharmacy are friendly, knowledgeable and professional. They are welcoming, caring and competent. Have never personally had a negative experience in well over a decade. This particular CVS pharmacy does what it does best by serving their customers and community with respect and kindness.
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May 2022 by Linda Guevara
Sick and tired of showing up everytime with wrong prescription after getting the confirmation text.
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May 2022 by Ray Moran
Pharmacy is not worth dealing with, better options elsewhere.
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September 2021 by Quentin G.
I have dealt with many pharmacies; independents, Walgreens, Amazon, hospital's pharmacies & many CVS locations. Generally CVS is the best; all meet an "above par" standard, when traveling I can get a script filled anywhere in the country, the staff is usually well trained, and friendly. They are a great place to get a Covid-19 test or vaccine & the "regular flu" & the new advanced "Shingrix" Shingles vaccine. CVS "Minute Clinics" are great when away from home or when a trip to the urgent care, ER, or the doctor's office aren't available or aren't your preferred choice. When there was a potential interaction between a current drug and a new prescription, they called and checked with my doctors that said that the risk was minimal and have advised me. When you walk in someone seems to always make eye contact or say "I'll be with you as soon as I can." If there is a wait is is short & if it is a little longer it is because of the customer's needs. These are the reasons why I drive an extra 9 miles round trip to use this specific CVS Pharmacy over a closer CVS, an independent, a Walgreen, a hospital's pharmacy and Amazon Pharmacy. I have read many negative and even scathing reviews of many stores, restaurants and of this pharmacy, the people the use words such as lazy, incompetent, idiots & worse have an ASTRONOMY PRROBLEM, they think that they are "the center of the universe" and hide behind Yelp, Google and hundreds of message boards to berate clerks, business owners and others that don't "kowtow" to them or agree with them. Bill Graham West Bloomfield
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September 2021 by Donna W.
This is the worst cvs around. The pharmacist is very rude these new people working with her are rude. No patience with customers they need to work in the back and be stock clerks.
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February 2021 by Nicole E.
I came looking for some vitamins. They had the lotions I wanted, but not the specific vitamin I was looking for or rather supplement. May have been offer to go to the vitamin store down the street.
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January 2021 by Penny S.
This is my preferred CVS. I think they're nice, competent, and caring. The store is always very busy but needs to be managed better. I had a prescription that was filled so I went to the drive-thru to pick it up. There were 5 cars ahead of me because the secondary lane has been "out of order" forEVER and so there's no choice but to wait in the one lane. A couple of the cars were getting Covid tested and that always takes so long. I waited 50 minutes in that line. When I finally got to the window I asked the young lady if she interacts with the Covid testers the entire time and she said no. So then I asked, why do you allow them to stay in line, rather than pulling into a parking space just 10 feet away, especially when there are so many cars waiting? She said, well then they have to put the test in that box. They can walk the test back to the box. Each Covid tester seems to take 15 minutes which is a long time for any drive-thru. This needs to be managed better and cars should not be kept waiting for so long...50 minutes!! Incredibly inefficient, frustrating, and just plain stupid.
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October 2019 by Billy C.
This pharmacist and staff are basically idiots. If I could give them one star I would. I called two hours ahead of coming to the store to pick up my prescription and they told me it wasn't ready to come back in two more hours because they just put it in. What is the purpose of calling ahead, I guess only logical people do that
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July 2019 by Douglas Marsh
This is the worst pharmacy I have dealt with (and the bar is low). They constantly lose scripts and the wait times are ridiculous. The people who work there should be embarrassed.
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May 2019 by Wendy K.
The pharmacy staff is no better on the phone. They incorrectly filled a prescription that I did NOT request. They send me text messages to pick up and I have now tried 3 times to call and tell them they've made a mistake. First time they never picked up. 2nd time, it sounded like they picked up but all I heard was talking in the background and then they hung up. 3rd time they picked up, immediately put me on hold and then never came back to the phone. Certainly not customer focused in any way.
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May 2018 by Frugal Consumer Z.
If negative stars we possible, I'd rate this CVS -10. Typically all I use/used here was the pharmacy, and those bunch of moronic baboons can't do anything. I swear to G-d, they can't count, answer the phone, get prescriptions ready when they're asked for, and they are lazy as f**k. I had a prescription for 50 pills and ended up with 18 more than I was supposed to have, my husband has a prescription for 60 pills and ended up with 82. I got left on hold for 45 flipping minutes to make sure a prescription would be ready when they open, (supposedly at 9am). Then went to pick it up and the bunch of idiots who don't speak English didn't have it ready for another 45 minutes and weren't even open on time. The one dude that works in the afternoon is such a bumbling idiot I honestly don't understand why he still has a job.