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November 2023 by Bijith Tg
Very good service at very reasonable price
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October 2023 by PMK
Horrible Service. Cash Counter shouting at people. Make some changes ASAP
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June 2023 by Vasylena R.
The CVS in Farmington Hills was great because of the people working in it. I had my son's prescriptions filled there and our pharmacist Shruti was efficient and knowledgeable. I appreciated her patience and kindness. The manager even directed my son to the amenities while we were waiting. The store is older and there is no drive through pick up but the staff more than makes up for that. A positive experience and good customer services.
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May 2023 by Rhonda Karkoukly
Wassem was great today with excellent customer service. He took his time with the passport photos ….
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April 2023 by Karen
Rude Pharmacist. Asked for pricing on 2 different drugs. My Dr. said she would prescribe the least expensive. I was give the names and dosage and the pharmacist said i need to call my insurance co. I went home called my insurance company and they said they don't have pharmacy pricing. (makes sense now) went back to CVS and this woman (Hindu) again refused pricing. Went to Walgreens around the corner, very friendly, gave me pricing no issues and filled prescription. I am in the process of moving my other prescription over to Walgreens, STAY way from this pharmacy. Customer Service isn't on the agenda
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April 2023 by Luke R.
The pharmacist is very rude and unpleasant. I understand having a bad day once in a while but she is always rude in person and on the phone. She should realize she is sometimes dealing with sick and dying people and should be a bit kinder when asked a question or fulfilling a requested refill to a drug that is keeping me alive. I am having all of my prescriptions transferred and will not be dealing with her any longer. I will attach her name when I go in there to have them transferred. This review is me being exceptionally kind though she deserves to have someone put her in her place and open her eyes.
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February 2023 by Kim P.
CVS 12mile and Middlebelt, Farmington Hills, normally a pleasant place to shop. Went there this morning cashier Brittany rude, unprofessional and ghetto. The female working with her was rude to another customer as well. Please hire more professional, competent staff.
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December 2022 by Janice Simpson
Store hours have been changed. Closed at 5 pm on Saturday and then not reopen till 10 am. Never have emergency room sent there. The patient could die before the medicine is received! The CVS should not accept prescriptions from hospitals given these hours.
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July 2022 by S G
Extremely rude and poor service by the younger pharmacist. CVS- Please provide training for answering patient calls.
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May 2022 by Kaitlin
Do NOT use this location for photo developing services. They somehow lost my very important vacations photos and have no record of them, even though I’m holding my receipt in my hand. 0/10.
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March 2022 by Ali Charara
I understand that pharmacists are not the most pleasant people to deal with on the phone, but imagine a pharmacist repeatedly telling you on the phone that you did not place a prescription refill order online WHILE YOU’RE LOOKING AT THE EMAIL CONFIRMATION.I was calling for important medication and my dashboard online was not showing that I placed an order several hours prior even though I did.Thanks a lot to the female pharmacist who was working 3/21/22 at 6pm. You have terrible customer service skills and tried making me feel like an idiot even though I was being pleasant and you were in the wrong.
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March 2022 by Andrew F.
The pharmacy staff provided excellent service. They went above and beyond to ensure that I received the best price for my products. Along with their determination to deliver me the fairest price, they were also communicative which helped me understand when my products would be available. Considering most places are short staffed, they did not let this negatively impact their performance. I highly recommend this location considering it offers wonderful customer service and a short waiting time! Thank you.
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February 2022 by Siddhartha Kadiyala
The store is closed way ahead several times when it is supposed to be open as per the listed time in google
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January 2022 by Liz1991
Came here for my booster shot and everything went smoothly. Staff are professional and I was done quickly
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December 2021 by Clara Y.
I am posting this in hopes that corporate sees it .This is a rundown store and needs to be cleaned and renovated. I am giving it two stars since the pharmacy tech was very friendly and helpful it's not their fault that they have a rundown store. The employees here are friendly and nice so stars for that . I don't want to see this business fail , but it needs some more attention .