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January 2024 by nusrat fatema
The dsw on the orchard lake road is one of the worst stores in the USA. If I had the opportunity to give zero star, I would have. The white lady at the counter talks rudely to the people. She doesn't know how to talk to the people.
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January 2024 by Bart Levich
Great selection of skechers.
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December 2023 by Judy Miller
Great Service!!
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November 2023 by Sirena S
Great variety of shoes but I need to say how great Victor is! He was going out of his way to help a lil old lady and his feedback on my boots was honest n great! It's been a while since I've had such great service at a shoe store.
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October 2023 by Bill Bailey
Great place to get shoes just don't look for a restroom that's the one thing that really turned me off
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September 2023 by Tammy C.
A place where every unique shoe personality and shoe lover can find the "perfect shoe"
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September 2023 by Tammy Chambers
A place where every unique shoe personality and shoe lover can find the "perfect shoe"
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May 2023 by Karen Glass
Lots of great looking shoes ☺️
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April 2023 by Nabeel S.
Their shoes collection is wide, and prices are convenient.
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February 2023 by RJ
It was my first time at this location to buy shoes for my kids. My kids liked this store and billing clerk was too nice. However, people to help finding shoes need some training as they were not nice and not much interested to help. Over all not a bad choice to visit this store!!!
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November 2022 by Rachel Gray
Trying to shop on-line because staff is dedicated to curbside orders...However, I am unable to search for shoes by European size and this makes it difficult to shop on-line for a EUR 35.5. Shoes can't be searched for by cm or UK size either.
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October 2022 by Liz P.
Not sure why I haven't reviewed or gone to this location before - I lived in WB as a kid but I think this is maybe a newer location. We stopped by here this weekend, my boyfriend had a pair of shoes from a different location to return. I could use some new shoes for a work trip next month and I ended up getting a very comfy pair of Clarks sandals - my trip is in CA so they should be useful. They were a bit pricey, about $70 and then 20% off because it was clearance, but for Clarks that isn't terrible. They came in size 7.5 wide which was awesome too - since I have a wide foot, it's usually really hard for me to find comfortable shoes. FYI, this location does not have a bathroom, but I imagine TJ Maxx across the plaza probably would have one. The Novi DSW does have one but I've been finding that most DSW locations do not.
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August 2022 by Wei Guo
The one employee's service is horrible, unbelievable. I got a pair of shoes there, it is a women size 6, I normally wear size 7, but still feel the size 6 is big, one hour later, I decided to return, however, the front lady refused to return, unbelievable, I didn't wear outside, just indoor to try it, she said the bottom has dirty mark, use this reason to refuse to refund. When you try the shoes, unless you walk on a clean white towel, otherwise, always has a mark. If this is DSW policy, shame on you.
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May 2022 by Robert Zabel
It might have shoes but no bathroom for the patrons!!!!! What great management. Instead of shopping for shoes just buy them online.While shopping online you can pause and use the restroom. Hey dsw treat your money stream like guest.
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April 2022 by lisa X
Way understaffed & unkempt. The cashier was very nice, but had no help.
