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February 2024 by Fitfully -
Walked in early am on a Sunday to pick up an item ordered online. When it approached customer service through the check out area. An associate abruptly ordered me to turn around walk around and stand by the cone. Mind you, no other customers were to be found!! I immediately left! Never retuning ! Abusive DEI employees!
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February 2024 by Tricia Macalino
Great customer service in this location!! Right when we walked in, we were attended to right away. We had an order pick up and return and it was a smooth and easy transaction. Lots of workers and we were asked a couple times if we needed help. Crowd wasn’t too much and we were in and out. The guy who helped us in self-checkout helped us out and even got a box for us. Super enjoy this!!
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February 2024 by Kenn Ferguson
The aisles were cluttered and I had difficulty getting through. They should be closed for ADA violations.
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January 2024 by M (M)
There really isn't any hardware at this location, I think this is the third time in a row that I left without purchase anything second time in a row that the employees had a really snotty attitude no reason to go to this place ever
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January 2024 by Kerry Krivoshein
Garden department was great with a good selection of indoor and outdoor plants. The facility was clean, the employees were courteous and the parking was plentiful.
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January 2024 by Debi B
Go in for 4 items. They have 3 of them but for higher prices than local Ace Hardware. Had to track down an employee to get chain cut; he treated me like I was a huge inconvenience. Head to plumbing nexr to get a 10' pvc pipe cut to my project size only to be told they won't cut it...but they would if it was metal which is not what I needed. Then at the registers, I was waiting in line but the attendants waived 2 other people behind me to registers ahead of me like I wasn't standing there.Ridiculously bad service!!! I left with only half of what I needed because of their over-pricing and refusal to cut the plastic pipe. Should have just gone to Ace... Waste of time, energy, and money!!!Update: Walked back in and returned everything. They are not worth my business.
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January 2024 by Sean Hennagir
The last time I was in, I needed to make a few spare keys. After waiting for a few minutes, Joe at the self-checkout, who was not even working that department, noticed that I was waiting and decided to come over and help me. He quickly made the keys and I was on my way. Joe, even though this may seem small, went above and beyond for me and I could not appreciate it more. What a great team member and a major reason many come back to this location.
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January 2024 by Kathy Kubit
Excellent paint supplies place, not sure on their major paint brand
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January 2024 by Kerry K.
Garden department was great with a good selection of indoor and outdoor plants. The facility was clean, the employees were courteous and the parking was plentiful.
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December 2023 by Kim and Steve Collins
Just can't rate it any lower. Team members are rude. Even when presenting with facts from the website on packaging and prices they fight it. Close this location. Go to Pontiac, Auburn Hills or Troy... Don't reward this store with your money.
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December 2023 by Jim Marchionna
Highly recommend. Great selection and very competitive prices.
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December 2023 by dina berjawi
BEWARE! This store defrauded me of $10000. They placed a carpet order then had to cancel it and were not able to return the money. Total disregard of my time and money as I try to get my money back….
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November 2023 by William Taylor
Store representatives were very friendly and professional!!
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November 2023 by tez tez
Great service
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November 2023 by Eric Miotke
Could you guys pack more merchandise into the main isle up front? You can barely get through with a cart, so you have some space to pack more in...
