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September 2023 by Michelle Houston
So much crammed into this store. Lots of product variety. The staff was very nice and helpful. I'd definitely go back.
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July 2023 by Cedric Washington
Usually my go to store for my hair care products but today I needed to make an exchange and was treated like a criminal. I asked to make an exchange and since I didn't have one the transaction couldn't be made. I went back to the aisle with the products I needed to exchange and got the right ones. The manager hopped up from behind the counter running over to the aisle where I was, thinking I was about to steal them when I was simply going to buy the correct ones ??♂️. I still made the purchase but I won't be shopping here anymore.
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July 2023 by Priscilla Knox
I felt uncomfortable after realizing that I was being followed around. Also every wig I ask about in a color 1b/30 they didn't have it. I just ended up going to another beauty supply store. If you don't want black people in your store just put up a sign or stop following them.
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July 2023 by A
Very rude customer service, when I walked up to the cashier and said hello, she gave me a nasty look and would not even acknowledge me.
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July 2023 by Hoda A.
Horrible customer service, they said hello to everyone after us and even when we said hello at the register, they ignored it. I don't even know why I still bought stuff. Very VERY rude staff. Never coming here again. The place was also like a circus, they tried to stuff everything inside all at once.
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June 2023 by Porchia Lane
If I could give it 0 stars, I would. They don’t like black people and stared and followed my two daughter around the store the whole time. As a business owner in Farmington Hills and after reading other reviews, it will be interesting to see how much longer they stay afloat.
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May 2023 by Sandra Richmond
Nice place for beauty needs. Staff helpful. Wide selection.
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March 2023 by Taylor Robinson
Do not shop here! Like many other reviewers, my husband was unfortunately followed through this store today, carrying a $5 hair dress. We plan to never return.As a recommendation to management: if you don't trust Black people to safely frequent your establishment, perhaps you should adjust your products and market to a demographic you deem more trustworthy.
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February 2023 by Y O-Mor
Very clean and organized!! Many different varieties for women, men and children. They have hair synthetic and non-synthetic, wigs. synthetic and non-synthetic, combs, hair brushes, baby-hairs (hairline) brushes, makeup, clothes just to name a few. They have many shampoos and conditioners to choose from, for many hair textures. They also apply wigs and lashes at the store. They require reservations for lashes so call for an appointment prior to having your lashes installed. The manager is so nice and very helpful! They only accept exchanges for certain items that have not been opened. No refunds.
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December 2022 by Madison Jeanes
They follow you around the whole time , their very rude and they have the worst products you can’t find anything in there
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December 2022 by WriteTo Victory
They might as well sell you something out of an ally. Words can't even express. Them following you around when you walk in, the entire time, and low quality. Save yourself the trouble. Worst!
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November 2022 by India Ellis
The people that work there are very friendly and they always have what I need.
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October 2022 by LaKesha Crowther
You will find what you need but don't expect customer service and friendliness. Youd be lucky to get a thank you after purchase
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August 2022 by Uniquely Gabrielle
I don’t usually shop here because it’s the same experience every time, but it was the closest one to my house. I went in today and was followed by one of the employees the whole time I was in there. They’re always super rude and they’re not helpful at all. horrible experience
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July 2022 by LetSparty AllTheTime
Friendly staff for the most part and they have the relevant products, basic necessities.
