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January 2024 by John Hamilton
Piss poor service. It's very difficult to get incontact with the store in Farmington Hills. I contacted the Royal Oaks store to get anything done. When I received my merchandise the size was way too big and there was also a defect with the jacket. The company has a voice mail that is full and also they say they can't be reached by email. Very shady if you ask me. You're taking a big risk by doing business with this company.
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January 2024 by Robert Auston
Great Customer's service !!
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January 2024 by yolanda stuart
This was my first-time ordering from JBROOkS and i I'm completely satisfied with the purchase and the delivery time. items arrived In about 4 business days. I'm actually waiting for my second order now. will be ordering again
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January 2024 by The Lone Ranger
I was very saddened to hear from my wife that she visited J Brooks to get me a rather large gift card for Christmas. But was ignored in the store by three reps including the owner while she waited at the counter to get me a gift card for Christmas for over twenty minutes. She waited as long as she could before she had to leave. I’m shocked she had such an experience. I feel bad because I told her I wanted a gift card from J Brooks for Christmas. Needless to say she didn’t get me the card and I don’t know if I’ll be returning
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December 2023 by Gemi Supreme
Beautiful garments. Made an impulse sweater purchase just because I liked the color. When it arrived, I was impressed with the material & design quality of it. Immediately purchased a different item. Again, I am satisfied with the design & quality of my purchase. I will definitely purchase more items from J Brooks menswear.
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December 2023 by Janice Lindsey
I love the shoes and sweater I purchased will ordered again, thanks so much.
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December 2023 by Andre Harrison
If you not going to open make sure you take the open sign down on the Internet
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December 2023 by Ruben Campos
I love this place. Always has stock. Fast shipping on all my orders. Sanjay, really cares about his customers. Highly recommend his website.
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May 2023 by Ryan A
Great selections at a reasonable price and they have a tailor in house. I’ll definitely be coming back. Thank you again!
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February 2023 by Jevel Mclemore
Purchased a sweater /hat combo as a Christmas gift for my husband, came in a timely manner. When he attempted to wear it on NYE, we noticed a hole in the bottom of the front pocket. Reached out via text, as directed on their website, still haven’t received a response. Very frustrating.
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February 2023 by Louis Peterson
I placed my order on the 4th of this month and I haven’t received a update or nothing. I call and no one answers. I my package for next weekend. I will not be ordering from this company anymore
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October 2022 by James Compton
Had a little issues with tracking reached out to the store no answer. Texted the business number spoke with Mr. Jay one of the owners himself and he took care of everything for me. Love the apparel and the store itself for having nice clothes for us taller men. ⭐️⭐️⭐️⭐️⭐️
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September 2022 by Divine Ndip
Very bad experience. The first time I ordered it took almost a month to arrive and sizes always too big. I still have my order with jbrooks men's wear boutique which is over a month now. I have been calling their customer service to find out what's wrong with my order it rings but nobody picked, instead they keeps on sending me to to voice mail. I wrote an email to them no reply. So disappointing ?
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August 2022 by Tashawn Johnson
I ordered a shirt and for some reason it's taken longer than usual can't get no information about the tracking or customer service
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July 2022 by antoine vaughn
Good store but don't let you use your website discount in store which is crazy because they let you order online and pick up your items in store......