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December 2023 by Eric Gilkie
I have been a customer for 18 years and when i. Done payinv off my mortgage i will miss this customer service alwayx go the long mile for you never give up on you
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November 2023 by tana humphrey
Chris and Jamie were so very helpful. They always answered my calls or returned them quickly and walked me through everything i needed to do or send or fill out. Even after the sale was completed, they answered any questions we had. I highly recommend them to anyone. Our underwriter may have continued to request more information, but Chris and Jaime were on it and everything settled in no time. Great job!
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September 2023 by Terry Graeb
Excellent service from both Christopher P. and Jamie L. This is my 2nd mortgage dealing with those two and unbelievable how they walked my daughter thru the process and communicating via email and a phone call if necessary. Dynamic Duo!!!
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August 2023 by Sheila Dingman
JoAnn was wonderful. Very helpful and kept me informed on everything.
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July 2023 by Chad B
JoAnn and her team explain everything very well and made it easy to understand. I appreciate this since this is the first mortgage that I've gotten on my own.
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April 2023 by Tony Moayyer
JoAnn was absolute rockstar! My buyers had to close on our new home in in timely manner and she got it done with absolutely no problems. Always easy to reach her through phone or email and extremely knowledgeable on everything mortgage related. Joann worked day and night to get us closed on time and we are so appreciative of her hard work. If you want a loan officer and team that gets the job done, answers every question, and knows what they’re talking about, then Joann and her team are the team you want in your corner.I’m a realtor and by business is hundred percent depend on customer service. So when understand, acknowledge how important our businesses and time is the essence it made my transaction a lot easier. We’ll definitely return to JoAnn down the road if we ever need anything.Thanks again Sweetheart!!
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April 2023 by Lindsey Robbins
We had an Outstanding experience working with MMS Mortgage Services! Thank you for being there with your wisdom through each step of the buying experience. We appreciate everyone who helped along the way.
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February 2023 by Kam DeLano
Wow! This was the easiest mortgage group to work with! Chris and Jamie were amazing! They were able to get all the paperwork and have us ready to close in 3 weeks! Highly recommend Member Mortgage Services for your Mortgage needs.
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February 2023 by Sondra Tercha
Lou B. from the Macomb location was very unprofessional with the way he prioritized my services and needs. I never heard back from him for my pre-approval rate within a span of a week and a half. I had to continue to reach out to him to hear back via email. In today's age, there is no exception to not respond within hours of an email, especially to your soon-to-be clients. I mentioned to Lou I am no longer interested in his services and he has STILL not responded in over 24 hours...Very unprofessional and non-responsive. If I wanted a house tomorrow I would never even have a chance to buy it.
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February 2023 by Aundrea Newbern
I can't say enough good things about this team! If you are looking for a mortgage loan their team is knowledgeable, communicative and they have great rates.
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September 2022 by Mark Howson
MMS had a better rate then any other company we talked to. Chris and Jamie were amazing. They were responsive and helpful through out the whole mortgage process. We were able to close earlier then expected with their help. Definitely recommend.
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June 2022 by Keith Bartlett
Paul was great with managing our refi. The process was easy and did 98% from home. Great job.
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May 2022 by John McGreevy
Chris Pugh and his team at Member Mortgage Service were wonderful in helping with the refinance of our family home. He was pleasant and professional. His help made the whole process run smoothly. Chris did a great job answering my many questions Communicating with Chris and Jaime Linz was one of the highlights of this experience.The team responded quickly to my many concerns. I highly recommend Chris Pugh and his MMS team mates.
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May 2022 by Steph O.
Well where to start.... Best people to work with it is my pleasure to say Greatest experience in them doing everything to make sure I had everything to get in my forever home. Thank you Joanne and Jordan.
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May 2022 by Lori Potter
MMS was amazing with our service. They would return calls and emails in short order. They were very patient with all of our questions. They worked really fast to process all the paperwork. They were kind and compassionate. Can't say enough good things about Joanne and her team!!!!
