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February 2024 by Patty G
Customer service was awesome, price happy with..I'm telling all my single friends...
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February 2024 by katina samuel
I took my car in to have the bulbs for my headlights changed. I also inquired about a fuel system cleaning due to the age and mileage of my car. I had that service done and my car is faster now. The Farmington Hills location is the only location I take my car to. They are always helpful and knowledgeable about different car issues. They are HONEST about me not having them perform unnecessary services on my car.
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February 2024 by will carpenter
So far, they're working with me and vice versa.
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February 2024 by Rachel Israel
Y’all got my car absolutely right thank you so much
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February 2024 by Willette Kelly
Great service. Fast and friendly.
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January 2024 by robert johnson
great job thanks
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January 2024 by Tiffany Shoate
Appreciate the customer service of Travis, didn't care for the mechanics that inspected my car. I got quoted over $800 to replace my front tires and front brakes and I looked at Travis and the rest of the mechanics like they're stupid. I also asked them if my brake pads were fine and they also tried to sell me on getting my rotors done when only the brakes have to be replaced. I went ahead and let Travis sell me a tire package so I can leave soon from here. It really doesn't matter where you go to get serviced they see a woman and automatically expect the woman to accept the payment at face value. I'll never pay anyone $800 to redo my brakes and rotors no matter how long you been in business.
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January 2024 by Paris Pate-Peterson
The team at Pep Boys was Awesome. Great Service from beginning to end! Fast and Reliable!!!! DEFINITELY staying a customer and sending referrals that way…. THANKS GUYS!!!!
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January 2024 by J “LoverofLife” Haygood
I had a great experience I appreciate how knowledgeable Derren and Travis were. Derren did the work. He explained what he did. I appreciate it a lot.
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January 2024 by Robert Voorhees
Work by Darren was expertly and efficiently done in the time estimated. Travis and Nick were a pleasure to deal with.
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January 2024 by Tencie B.
I took my car in on Saturday, I was told I needed a left tire rod , informed them that this had been repaired at this location about a year ago, they looked it up and it was repaired about one year ago , I was told the warranty was up , I had less than 20,000 miles on this tire Rod . This is bad business!
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December 2023 by Vivian Sanders
Received excellent service and very professional exchange of conversation with the Manager.
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December 2023 by Michelle B
Been here twice service has always been great. Travis at the front desk is very helpful. ?
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December 2023 by Daryl Peguese
Excellent service and a great value.
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December 2023 by Maria H.
Shady and Dishonest Service I want to share my HORRIBLE experience with Pep Boys on Farmington. I had my headlight bulb replaced, on driver side of my Honda Accord. When I left, the radio had been reset, and a needed a CODE. This has happened several times to me in the past, when I had something done that required battery removal, or turning off the security. system. I went back to the store and asked them to help me fix the issue. They told me several times they hadn't done anything to the battery, during my headlight change. They said they could run a Diagnostic on my car, for $60. I went back out and fixed it myself, (a quick Google search, to find out how to find my radio code (in the car manual packet). I went back in and told them I had solved the problem myself, I also said that I felt that they had tried to take advantage of me because I'm a female. They were not honest, because the model of my Honda requires battery removal, for headlight replacements. One of the employees started yelling at the other one, "to stop talking to me," and told me to leave the store. I strongly recommend females to not go there for car repairs alone. Once again, a horrible experience.
