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February 2024 by Mae Doss
I almost always shop Rite Aid for hard to find unusual pain and health items. They have the best selection for arm, hand, knee, etc. braces and similar items.
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December 2023 by Andrea D.
I love the way the store greets you when you walk in the door. It makes you feel like family. But my favorites are the pharmacists both male and female are great. However, the head pharmacist is very concerned and makes sure you understand the whole process of the medication you are taking. If you don't ask questions he'll point things out to you to make sure you understand what you're taking and that alone is A1 100% caring. If you wanna go to a pharmacy that values who you are Rite Aid on W 12 Mile Road is the place to go.
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November 2023 by Nandlal Sah
I will never come here again. Terrible service and pharmacy were very rude. I am disgusted with the way they treat people here.
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October 2023 by Greg Montgomery
Never again will I come here. I used to love coming to this pharmacy because it was close to where I live. Now I’m just going to have my scripts transferred elsewhere. They always give me a hard time with my scripts and never having them ready in time. It seems like they don’t know what they’re doing there.
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September 2023 by Don Dhula
NEVER in my life , have I been so fuming. Prescription dose was increased a week after initial prescription. I ONLY went here because they had a cheaper out of pocket cost on a non covered (different) medication. I frequent pharmacy at my doctors office and occasional cvs by my house. This "pharmacist" got on the phone after speaking with the young lady for a second and told me "do not call here anymore im going to flag you for trying to fill multiple prescriptions" I'm no genius , but if you're given an increased dose of something YOU NEED MORE OF THE MEDICATION. I DO SEE MULTIPLE DOCTORS. My PRIMARY CARE, MY PSYCHIATRIST AND a SPINE SURGEON. THEY ALL ARE DIFFERENT FIELDS. I take TWO controlled substances, so YES I understand the issue. BUT, none the less you do not speak to people that way or at least try to LISTEN before reacting. This was a legitimate prescription. I assure you, I WILL NOT let this go until proper steps are taken and this man is fired or at the very least reprimanded. Rite Aid you have not heard the last of me. I will use every forum, platform, and any other word of mouth to continue to legally * and non violently ** let this go.UPDATE: RITE AID HAS NOT CONTACTED ME. THE EMAIL GIVEN WAS A UNDELIVERABLE ADDRESS. PLEASE DO NOT LET THIS AUTOMATIC RESPONSE FOOL YOU.
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August 2023 by Ana Anaamz
Pharmacy staff was rude and had to wait over an hour for my prescription. If you want something filled quickly this is not the place to go.
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July 2023 by Omar Hammadine
I walked into the store looking for a cream and couldn’t find it. I didn’t see anyone on the floor and when I went to the pharmacy to ask if they can show me where it is they said no we don’t have time to come out and show you. The new pharmacy staff seemed to not know where anything is or bothered to help me find what I was looking for. I am really disappointed in the customer service here and the rudeness of the employees. Needless to say I will not be shopping here again.
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July 2023 by societé bodour
Dropped off a prescription for my dad and they said it’s going to be an hour wait, and it was way longer he had just got discharged from the hospital! Definitely changing pharmacies!!
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May 2023 by Andrea Durhal
My experience at this store is always amazing from the time I come in. Upon entering a lady and a gentleman quickly greeted me, asking me how I was the guy was displaying flowers. I didn’t walk to the back of the store to speak with the pharmacist asking about some over-the-counter pain medicine she which was Rita absolutely helpful and very nice. After asking her which would be best for what I was dealing with she made a decision and I purchased it. Mariah was very helpful as always directing me down the aisle with the pain meds were prior to speaking to the pharmacist. What is amazing about the store to me is at some point I expect to walk in and not be greeted by friendly people however, that has not been my experience. The only bad thing that I could say about the store is that it doesn’t have a drive-through other than that it is a super friendly store and I love it!!
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May 2023 by Laurie Dubin
The pharmacists here are very knowledgeable, helpful, kind, and patient. They are very thorough and detail-oriented, and have really looked out for my husband. I'm very grateful to them.
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March 2023 by Sara Gomaa
Pharmacist is amazing! She is so helpful and understanding! I came to the pharmacy at 5:40pm, 20 mins before she closes. My dad got discharged 30 mins before we came. He needed the medications tonight. She was so helpful and filled the meds i appreciate her so much!
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February 2023 by Stephen Melkonian
I received my vaccination from Rita the pharmacist. She was conversational, friendly, and personable. She was also very gentle and quick with the vaccination. This is my first time receiving my vaccination at rite aid and moving forward, I will only go to Rita for my vaccinations.
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February 2023 by Farah Israel
I went to rite aid pharmacy because I needed my Tdab shot. My sister is having a baby and she’s making us all update our vaccines. I was dreading it because if you know anything about me, you’d know that I HATE getting shots and panic at the sight of needles. Rita, the pharmacist, was the most kind and friendly person. I told her my fear of needles. She talked me through the shot and I didn’t even FEEL the needle!! It was painless, easy, and quick!! Thank you Rita!!!
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December 2022 by Marilyn Smith
Cynthia went above and beyond to assist me with an order. Thank you!
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November 2022 by Urs Bockli
On hold for an hour. Twice. Horrible service.