-
January 2024 by Marv Perlin
Lots of great values. Now have 60 percent additional discounts on a lot of winter clothing for both men and women.
-
January 2024 by Die Wäsche
Variety of brands and prices. But it is better to buy online, you find much more varieties.
-
January 2024 by Jodi Rodnick
Horrible staff, horrible service, shame shame shame on Saksit terrible
-
December 2023 by Ellen Fried
Will no longer shop at Saks Off Fifth! Very dissatisfied with return experience! The sales person was very nice and she did try to help me, but there was nothing she could do because of the return policy. I purchased an item that was a final sale and I didn’t realize it because it was indicated in very tiny print online. The sales associate couldn’t make an exception, even for a store credit, because the computer wouldn’t allow it. I was advised to call customer service, which I did, and got nowhere after wasting a lot of time. The clothing item is extremely small, even though I have the same item in a different color from last year, in the same size that was ordered, and it fits fine. Needless to say, am furious that I lost over $30 since the item is absolutely of no use! Will absolutely NEVER shop at Saks off 5th again!
-
December 2023 by Samantha Ann
Terrible customer service from all employees. I rarely write reviews but I couldn’t pass it on this one. Short staff so employees get away with treating customers terrible that all started with their own company. I ordered a versa me belt.. what I got was some ugly brown belt. Called customer service they said return it in store, in store they tried to send me back to customer service. I told them I didn’t drive 40 mins to leave with this item. She didn’t even look into the issue before speaking. Miserable lady and she was proud of it too. Then another lady says it happens all the time. lol sans is this who you want working for you?
-
December 2023 by San N
Great selection of items, with great mark downs. Friendly staff
-
November 2023 by Prashant Hegde
Poor customer serviceDrove 30 mins for a particular product that was supposed to be available.Help was non-existent.We had called ahead and noone answered.Store was empty, weirdly laid-out, noone came to help. When we went to the desk we were told we should have called ahead and that the website is not reliable.When we said we did and no one answered the call, she said that was cause they were so busy which was frankly laughable because we were the only customers .Wish I could rate 0 stars on here.
-
November 2023 by Venita Reynolds
I ordered online the Clover bracelet and I must say I can’t believe what they sent me for $66.00 I’m so disappointed right now,buyerbeware it’s more of a toy bracelet and not worth what I paid for it☹️
-
October 2023 by Alex Pugachov
Have no idea what happened to this store, but its half empty, restrooms are locked, only one register working. It used to be a great high designer store and now it feels like “Dollar Tree”
-
July 2023 by Chantelle
Love the ladies here! They are so sweet & helpful everytime i have come in. I always find a few things I cannot leave the store without
-
June 2023 by KatFayeGarrett
Fun place to shop for random designer fashions. It looks like they have their own outlet brand now, too.
-
May 2023 by sanaa bouallaga
I shop yesterday for a couple stuff that I like on sale. There is a pen that I really like has sticker with the price but she didn’t wanna give it to me because she doesn’t have a barcode and she couldn’t even help herself to look for the barcode or to give me that pants that I like it’s not first time, those people works there. They are very lame lazy and rude and they always gossiping about others front of the customer, and they always speak of their language .
-
May 2023 by Suha miri
I was there yesterday to return dress was purchase online I came at 6:55 exactly and the door was open bc they close at 7 o’clock the manager he didn’t say anything but one of the employees she was rude disrespect she didn’t even let me in I told her i just need to return she saw the I’m holding the box but she won’t let me go in however the manager he didn’t even say anything when I walked in and when I left, I told him all I have to go online I think she gave him signal or some thing not to let me in I was left very upset and the manager he couldn’t even do anything , however there they need to change some of stuff over there and I think they need a new manager as well .
-
February 2023 by Holly Moreland
Nice shopping experience. Discount prices on name brand items
-
January 2023 by Catherine
I enjoy shopping there, but the checkout experience is truly terrible. We were standing in checkout line and when it was our turn (lots of workers, los of registers), cashier said to us “Aaa no no ha ha” and took someone else leaving us standing there. We asked her how come we are not next and she said “I’ll take you next” Checkout took 20 minutes as she was trying to find out the price for the items without price tag. She was borderline rude and no manager was on duty. One of the cashiers ( not ours) wore a top, which showed her breasts. Not up to high end store standards… actually not up to any reputable establishment standards.
