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April 2024 by Avion Wilson
I had the pleasure of being assisted by Lisa. She was very helpful and friendly, and made the process quick & easy. She was very transparent about costs, possible fees, and made sure to get me the best deal. I was especially appreciative of her service due to me being a first time mover/storage user. 10/10 would recommend.
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April 2024 by Mian Ahmad
Fantastic customer service, the manager Lisa treated me like she knew me which made me feel very comfortable during a stressful move. The facility is very clean and well lite and all inside which is really nice.
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April 2024 by Beth Hill
Lisa has been very helpful when I have had questions. The storage area is always clean and easy to access.
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April 2024 by Ayana Gates
Lisa provided exceptional customer service. I called into make a payment and plan my move-out and she provided all the information I needed in a pleasant manner. Thank you very much Lisa!
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April 2024 by David Groshong
This place is a great place to store your things you don't want to lose or get damaged. Lisa is very helpful and tends to what unit you will need. Place is temperature controlled and perfect to acclimate to your things. Very reasonable monthly pricing also.
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April 2024 by Bernard Cooks
The staff is very friendly and helpful, call center and where my unit is (Lisa) is wonderful! Rates are reasonably priced. Very easy move in, made day alot less stressful. Thank you again!
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March 2024 by Shannon Targanski
Excellent customer service! It was wonderful to be able to speak to someone and tour the facility prior to renting the unit. Much better than other facilities near by and better prices.
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March 2024 by N “exjesus101” M
Really nice people, great facility, drive through, AC, reasonable prices. Would rent again
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March 2024 by Jodi Newberry
Istorage has great customer service. They are always friendly and willing to help. I am also very happy with the security of storing my belongings there.
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March 2024 by Angela Clemons
My experience with iStorage was fantastic. Lisa the Office manager was great to work with. She was very detailed, she has a great personality and I felt very comfortable with selecting iStorage after speaking with her. The facility was very clean, well lite and secure. I highly recommended this location.
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March 2024 by Samantha Weldon
I like this place. I had a unit a couple years ago and recently came back again. The temperature-controlled units keep my books and other things in good condition. Overall, the place is pretty clean and the workers are friendly.
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March 2024 by Alan Madeleine
Store manager Lisa is extremely helpful and tries her best to work with you within the constraints of the company’s policies. The old district manager, Dawn, was horrible, but they have a new district manager named Sam, who apparently is pretty decent. Nevertheless, the single only reason I’m giving a five star rating is because of the customer service. There is constant price increasing under the guise of supply and demand, however, that doesn’t hold water, because whenever there is sufficient supply, my prices never go back down. And when they go up, they go up significantly, 25 bucks per month each on average, and I have multiple units so it becomes a real hardship. They are completely inflexible in general about this. Also, there have been numerous times when the main large folding doors have been left wide open; sometimes it’s a parts issue, but then the parts don’t come for a week or two weeks. They never reduce your rates for these failures on their part either. There’s a roof leak near the upstairs elevators. That’s been there for several years and has never been addressed properly. Everything is their way because they figure they’ve got most of us over a barrel. They were much better when they were Simply Self Storage. They lure you in with relatively lower rates at the beginning, but then it’s only a few months before the increases start, and they keep on going with no end in sight.
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February 2024 by jakob wall
Lisa was a truly amazing worker, helped with a smile. Made coming to the storage unit a pleasant time.
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February 2024 by Grant James
Good people safe place
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February 2024 by Ms Renee
The experience was wonderful staff was very friendly very satisfied