Ulta Beauty is a large retailer in the US that offers a wide range of beauty products, including cosmetics, fragrances, skincare, and hair care items. They carry over 25,000 products from 500 brands, including popular names like Tarte, Fenty, and CHANEL, as well as exclusive brands such as Kylie Cosmetics and Olaplex. Customers have praised the store's friendly and knowledgeable staff, who are available to assist with product selection and provide samples for trying before purchasing. Tam has been recognized for helping customers find hair care products suitable for their needs and even saving them money on items like the Dyson. Some staff members have specific expertise, such as skin specialists, and customers have mentioned receiving excellent recommendations on foundation colors that matched perfectly. The store can be a bit messy at times, particularly in areas with the Ordinary products and nail polish, but customers have found the staff to be helpful and easy to locate, even when they are wearing street clothes. For example, cashier Ann went above and beyond to assist a customer with a return and purchase, ensuring a special bag for a gift and being kind to a toddler. There are also mentions of a lady named Jaki, who provides honest feedback about makeup products and explains how to use them. In summary, Ulta Beauty offers a broad selection of beauty products, knowledgeable and friendly staff, and exceptional customer service. This makes it a go-to destination for beauty enthusiasts, with many customers expressing their appreciation for the helpful interactions they have had at the store.
I had the best experience with Tam- she helped me find hair care products suited for my hair and she helped me save $100 on my Dyson! Thank you for the amazing experience.
June 2025
Love Ulta If you have questions, they are there to help you.
March 2025
Truly amazing staff! The manager gentlemen went above and beyond and his amazing staff member truly treated me with care and kindness. I have never been happier.
