September 2023 by Michael C.
I had a very frustrating experience with another Bank of America branch and by my good fortune I went to the next nearest BOA financial center on Grand River and was assigned to Senior Banker Jatta Monette. Ms. Monette was very professional, very patient in calming me down as a frustrated customer, and most import very throrough in addressing and resolving my business account banking issues. I have since went back to her with my additional business banking needs and will continue to seek her assistance as my business grows. Well done Ms. Monette! And thank you!
