Citizens is a friendly and helpful bank with a strong focus on customer service. Customers appreciate the staff's patience, kindness, and personalized approach, often being addressed by name. The branch staff are described as hands-on, professional, and efficient, making banking easy and simple. Many customers have been with Citizens for years, noting great service both online and in person. The bank offers convenient access through approximately 1,100 branches in 15 states, around 3,100 ATMs, and a user-friendly mobile app. Customers feel comfortable and valued when banking here, and the staff's positive spirit makes each visit a pleasant experience.
The employees are very friendly and the bank is clean
April 2024
I been going to this branch 3years,no bad experience, A1 customer service,address you by name,very hands on with customers,I am a constant customer so,I notice alot,customers can be rude,yet the patience of the staff is Stellar plus,l am semi disable,I feel great when I go,need to be a greeter,lol,love the spirit
March 2024
Ambure = Rockstar. Thank you so much for having all that paperwork ready before I even arrived. Very easy and simple process today. 5-star branch right here. Thanks again.
