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December 2023 by eden
I had a great experience at Flute World. Great service and a huge selection of flutes to choose from!
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December 2022 by Katie Hulterstrum
I placed an online order 4 weeks ago and have yet to receive it. After numerous emails and attempts to reach them by phone I finally spoke with someone last week who said he would get it in the mail that day. BUT NO. . I have yet to receive any proof that it was sent! They had no trouble charging my account on the day the order was placed! I wonder if I'll EVER receive my order.
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November 2022 by Billy K.
I attended the NFA convention this year (2022) in Chicago. While shopping, I stopped at the Flute World booth, made several purchases and was told one of the pieces had to be sent to me. I was told there would be no charge for shipping and the music would be sent to me in a short time. That was August 12, 2022. It is now November 7, 2022, and not only has the music not shown up, but after three phone messages and three emails (which is the ONLY way to reach these people), I have had no response what so ever. My recommendation to future customers is, stay as far away from this establishment as possible. Since I cannot submit my review without a star rating, one star appears; pay no attention to this, the proper number is less than zero, for obvious reasons.
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October 2022 by Michele Johnston
Flute World is a wonderful place to purchase a new flute and music! Daniel helped my son pick the next flute in his music journey. He was so nice! My son tried many different flutes until he found the flute that felt natural to hold and play. We were there for a while and we were encouraged to take our time to decide. We will definitely be coming back to Flute World for all our instrument and music needs!! Thank you for all your help!!
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October 2022 by mark that guy
Very interesting store incredible opportunity if you're looking for some of the best flutes in the business
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August 2022 by Valerie Babel
I was a little weary selling my flute to an out of state company, but Katie and Becky were great with communication, very detail oriented, informative, and professional. They offered me a fare price and selling my flute went smoothly. Highly recommend this company.
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July 2022 by Peyton Sandri
I recently worked with Daniel Ward for an instrument purchase, and I couldn't be more pleased with the customer service I received! Was very helpful and answered all of my questions!
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April 2022 by Ajitpal Singh
Great shop, superb customer service especially Daniel Ward. Very decent and soft spoken person. Bought a Yamaha intermediate flute for my Son. Keep going like that ??
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April 2022 by Stephanie Marie
Very helpful staff, wonderful music and instrument selection.
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February 2022 by Darlene Drew
I've been a customer since Flute World opened in 1983...They've taken me from student to professional! How lucky we are as flutists to have this resource! New owners are carrying on the legacy built by Shaul Ben Meir with great selection and service. Thanks to William and Don for helping me with an emergency repair when I was in Detroit. It was greatly appreciated!
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February 2022 by Donnell Gemus
I was blown away. Should be called flute universe. Great staff
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October 2021 by Jeremy Chisamore
My wife recently got her flute back from repairs, she was originally quoted a turnaround time of 4-6 weeks. It was delivered on May 14th and we received it back on August 28th, it took over 15 weeks.We are really unhappy with the level of service and lack of communication through the whole process, especially spending almost $2000 on the service.We had to reach out multiple times over the 15 weeks to get status updates as there was zero communication to us from Flute World.Now that my wife is back teaching this week and able to fully put it through its paces, the first trill key has been moved off center and she keeps leaning on it due to how it's been re-positioned.We are taking it to another company for an adjustment.Avoid Flute World at all cost.
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August 2021 by karen frye
The Native American Flute I bought may be the best I have and it was delivered in 2 days, 2500 miles. Excellent!
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May 2021 by Bethany Taylor
Knowledgeable and had what we needed!
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May 2021 by Angela Dubs
Thanks to Daniel for all his help with my recent purchases. Great people to work with!
