-
December 2023 by Jake Young
They charge you $15 to make a payment with a debit card every time and $10 to make a payment with a checking's account every time. This is a really shady credit union. I would recommend doing business elsewhere.
-
September 2023 by Loren Berry
Jayleen was very nice and such a big help!!
-
August 2023 by Adriana Rich
I am not sure if these are fake reviews or what but I have literally had the absolute worst experience with their home loans and banking. They totally dropped the ball on my mortgage because people went on vacation and didn't bother to stay on top of my loan. We were literally homeless for 2 weeks because they were so slow to respond and address anything.Their mobile banking is literally archaic. It's a pain to add an external account. Their customer service is often times rude. They are extremely disorganized internally and it is a headache when you need something resolved.As an out of state realtor I have worked with literally hundreds of mortgage companies and this is in the top 5 of worst experiences I've had.
-
April 2023 by Lynette R.
The reason why I rate this Credit Union not recommended, I recently applied for one of their basic credit cards, I just recently pulled my credit score, and knew what the score was. My score was between 640-and 650. So, when I applied for there credit card, the customer service credit union Victoria Montaie , started the credit Card application, she never asked me if it was ok to pull my credit score, she found one item on my credit rating from a creditor ABC warehouse, this creditor closed the account because of non used. She stated that everything on my credit report was good, and that she would send this application to the Board of Directors here at Lake Michigan Credit Union for a decision. I just wanted perspective new customers, if you want to apply for any Loans from this credit Union be surprised, you won't get approved, even if your credit score is fair, or good. I feel that my direct deposit with my Social Security, and with my Pension is not enough for Lake Michigan Credit Union. It's doesn't matter what your score is , if you a person of color, you won't get approved. Lynette Rodriguez
-
March 2023 by Weakness D.
I took out an auto loan with LMCU, but website would not allow me to put in my banking info. I was supposed to get two deposits, then confirm them. The deposits never showed up and I had to resubmit my banking info. The same thing happened so I called them. They said I can only use it for auto payments. I said that I just wanted to pay the loan off then. They said I can't do it online and either had to come in person or send it in the mail and they only accept cash or check. I went in person and paid it. Now they're saying I can't get release of title until ten days since I wrote a check. If they had online payments or took debit cards, I wouldn't need to write a check. I have never heard of any bank not allowing online payments. I will keep calling everyday until they release my title. I will then contact the FTC.
-
September 2022 by Todd Rathburn
Kristen set up an account for me this morning. It was very easy and she was very helpful with my questions with her knowledge of all the credit union options !! I highly recommend her and this location!
-
July 2022 by Mohamed M
Amazing outstanding morgage service by Gerald and rest of the team thank you. Highly recommended
-
October 2021 by Meghan Bosch
Love this branch! The staff is so friendly and helpful!
-
August 2021 by TheDonRon
I have been coming to this branch for a few years now. The staff is absolutely wonderful and make every visit a pleasure. I highly recommend this location to all fellow LMCU members!
-
August 2021 by Janis Kindlinger
Farmington Hills Branch is a wonderful place to work and bank! I love it here!?
-
August 2021 by Michael J. Mindingall
I love this branch Tania and her staff Always helpful when I come in and I love talking to them to
-
August 2021 by Tania E
Great place to work and bank! I love LMCU!
-
February 2021 by Don Siekas
Don't come here on Saturday Very poor service. I'm the only one in the drive thru and it's been 15 minutes and still haven't been waited on. You need to hire more people!!!
-
December 2020 by Benjamin Moore
Love this branch, and love this credit union, never run into any problems here or complications and everything goes pretty smoothly for the most part I will definitely recommend them to anybody
-
October 2020 by Robert Duker
Good place to do your banking loans people are very nice there
