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February 2024 by Earl Cook
Store was clean and well laid out. Staff were friendly and helpful.
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December 2023 by Chelsea Reeves
I really like going to this post office. I’ve never had any issues with timing or my packages at this location.
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October 2023 by praveena shirgonkar
Lost my documents twice….very bad service
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June 2023 by Patrice PT
Quick assistance and friendly clerks.
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June 2023 by Kathy Vaughn
Thank God, you guys have Jan she is the hardest working woman at the post office. People come here just because of her.
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March 2023 by Pam I.
It's a post office. It's not therapy. It's not a doctors office. It's a place to mail letters and packages. Sometimes things break, like scales and stamp machines. People break things, no surprise. Later, they get fixed. Again, it is a post office and I mail things and get receipts and the system is still working. Is everyone friendly all the time? You can answer that yourself. Control your reaction and move on through your day. Reading the reviews SMH.
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December 2022 by K M
The elderly lady who works there is always rude and thinks she knows everything. She needs to be educated on Proity mail packages. She always insisted its wrong. But can not explain why. She should either work in back and not help customers or consider a job elsewhere.
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December 2022 by Mason R
I have had a PO Box at this location for 2 years now. Customer service is hit or miss. Sometimes they go above and beyond to ensure I have ready access to my packages, other times they will mark it "Delivered to PO Box" and it is still not delivered. The link to Informed delivery, doesn't work for me since I use the physical address rather than the PO box.Currently, there is construction in Farmington Road, making it harder than usual to get in an out of this particular post office.I recommend using a different location for your PO Box, or other mail since it's really hard to get in and out of this location simply do to the logistics of it being in a mini-shopping center.
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November 2022 by Mallory Martinelli
Apparently they don't check the mailboxes behind their building to send out. Completely full. Now my rent is late even though I mailed it way in advance. Now I have to pay an additional fee because someone didn't want to do their job.
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September 2022 by Duane Burns
Delivery drivers always lie about trying to deliver my stuff. Simply the laziest people on the planet.
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August 2022 by Nicole Koviak
Terrible customer service.
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July 2022 by Cheyenne Burgess
Customer service at this location is horrible.
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April 2022 by Guilleme D.
The US post office has gone completely downhill I don't know if it's a new attitude or it's from the joy or whatever but it's an absolute nightmare is Ness they are horrible
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April 2022 by Portia SittingPretty
If I could give this post office zero stars I definitely would!!!! This post office doesn’t deliver mail to residents everyday. This post office makes up excuses about mail not being delivered cause the mailman didn’t come in. I will be going to the fox2 news to expose this post office cause I have it with their lack if service not delivering mail to residents in a timely matter. Enough is enough!!!!
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February 2022 by Johnson B.
I've been coming to this location for 20+ years. it is much better than the main 12 Mile branch. The clerks are nice and helpful. Even w/ covid, and some shorter hours, they've been great. I print out my postage online, but often go in to have things scanned in. I'm so glad I have this nice outpost near me!!! Thanks so much!!!!
