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November 2025 by Katlyn Taylor
I was very satisfied with the end result they did great there however the lady at the desk is very rude and I call twice in one week and no one would return my call. So finally they called me and said I called you but went to voicemail?? So why didn't you leave a message? You don't take $1,300 for someone and not return there call very rude ppl bit did a great job on my car.
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November 2025 by Karah Jensen
Auto Solutions Towing (Chris R.) was wonderful and professional. We were sent home with the option of a loaner van; the company handled everything with my insurance so I didn’t have to! Highly recommend.
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October 2025 by Lindsay Domako
I’d like to give a shout out to Jon! He arrived to tow my vehicle in a very timely fashion and was extremely friendly! Highly recommend!
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October 2025 by Lenn Wixson
Between Ford, and Auto Solutions, they did an amazing job with my tire repair. Jon, is a rockstar! Thank you for the fast response and great service.
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October 2025 by Dillon Bond
Very professional and respectful - he handled my SRT Jeep with care and worked methodically to ensure no further damage. I was not home at the time and the driver had no issue waiting 10-15 minutes for the key to arrive. Highly recommend if you ever need help in a sticky situation.
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October 2025 by david niemeyer
Outstanding! Expected repair to be a week, they had it done in 1.5 days. Great experience. Highly recommend.
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September 2025 by Megan Burkholder
Auto Solutions lacks customer service and accountability.
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September 2025 by Maria Wells
After a frustrating situation with a deer that had the bright idea to jump in front of our car going down route 10. Leading to our air bags deploying and us on the side of the road with 1 1/2 year old at night time trying to get home to Columbus. Hunter from Auto Solutions came within 10 mins of calling us was nothing but polite did everything to help us to even go out and call his boss to make sure we got a loaner car to go back home to Columbus, OH. My husband and I could rave on and on about such a positive experience helping with such a difficult situation. Thank you so much again!
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August 2025 by Teresa Good
On Thursday 8/28/25 I was on my way to TC… a Mechanical Issue happened to my 2023 Ford Bronco… A Gentleman by the Name of Chad took a Look at it… Advised me to Go Down the Road to Auto Solutions in Farwell Mi… he said his Daughter Kirsten worked there and Could help me out … my Bronco needed 4 Screws to fix my Problem… She was so sweet and got me right in and Fixed it in Less than 18 minutes..At No Charge… I am so Grateful that Kirsten Bauer and Auto Solutions Got got me back on the Road again… A Big Thank You Goes out To everyone that helped me out ..
I would Definitely Use Auto Solutions for any Repairs I would Have on the Future
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August 2025 by Carrie Fisher
Last week my daughter, husband and their 2 kids were in a terrible roll over near Cadillac. We came up from Grand Rapids to retrieve what was left of their belongings at Auto Solutions in Marion, where we met Tyler. He not only stayed longer for us but helped search the car for what they needed after picking up their belongings along the highway. He was genuine and we could tell he really cared about people. He asked us if everyone was ok as soon as we walked up. I would recommend Auto Solutions to anyone in need. They really went above and beyond for our family. It’s clear, it’s not just a job for Tyler. Thank you so much for being there for our family!
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August 2025 by Kenneth Logan
Hunter was a very knowledgeable and professional driver. Thank you.
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August 2025 by David Arndt
We recently had our car detailed at Auto Solutions. It was a deluxe detaling that was donated to the Lincoln Township Fire Department ( Lake George) as a door prize at their recent pancake breakfast fund raiser. A $299.99 value.
We were so 'impressed' with the finished result that we scheduled the truck to be done. I have paid this amount or more, and only have gotten the interior and exterior cleaned. Never have I had them clean the bed or engine compartment.
I cannot find a spot that wasn't touched.
It took a couple of extra hours over the estimated 'day and a half' to complete the work but the final result is impressive.
Olivia, [ the young lady that does the work ] has an exceptional work ethic. Her dedication to her job, her expertise and attention to 'detail' ( no pun intended ) is amazing. She is second to none. We will highly recommend Auto Solutions and return for more. Thank you Olivia❤️, and Auto Solutions, not only for a job extremely well done but for the support of our Fire Department and First Responders.
Dave and Doris Arndt
[Don't forget to 'tip' Olivia, it is well deserved.]
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August 2025 by Frank Lauricella
I don’t normally post reviews but in this case I must. I was towing my 17’ camper with my perfect condition Hyundai Santa Fe near Harrison Michigan I got stuck, well not stuck “Buried”is more like it on a 2 track about a half mile back in the woods where I should not have been. It was on a very narrow bend 4” from a stump that was sticking out in 3’ deep sand up hill. Auto Solutions came out promptly with the most state of the art
Piece of towing equipment I have ever seen. I was in an almost impossible position “so I thought”.
But Auto solutions looked at it smiled and said no worries I will get you out. Remember I was towing a trailer. Well after vigorous effort he also got buried. His main concern was in not damaging my vehicle or camper. He had to call in another state of the art truck that also looked show room new. After a total of 4hrs “most of which was in the dark” and very skilled professional effort. they were able to get me out, without so much as a scratch. They were diligent hard working and always Had a smile. I only remember one of there names Andy. They were both 5 star plus in my book. Thank you Auto Solutions!!!!
I would be hard pressed to find a better company to use for any type of towing needs. Oh and lastly They are AAA approved
Great job!!!!!!
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July 2025 by Bianca Bianca
Tried them again and experience was much better. However they did leave my lights on and killed my battery, so they had to jumpstart my car….
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July 2025 by Kiersten Stites
These guys are seriously the best ever. They helped me to the furthest extent and beyond. I will definitely be using their services for any and all tow needs. Tim was absolutely amazing. The best company EVER!!!!
