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February 2024 by L Shoe
My favorite place for diy projects.
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February 2024 by Ashley J
Appreciated the help with getting the tool I needed to rented - the team in there greeted and helped find what we needed without us knowing the correct name :)Store, there seems to less inventory. A few times they haven't had what I was looking for but the majority of the time - I get what I need :-)
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January 2024 by james cooper
Always has what we need
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January 2024 by vky350
Dani McKerchie went above and beyond to make sure our Generac purchase went smoothly. HD needs more employees like Dani.
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January 2024 by Cliff Denton
Excellent customer service provided by Dave Bankston.
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October 2023 by kora013692
In flooring Jordan is amazing. He is super knowledgeable and helpful with our budget. I have ran sales and management teams for quite some time and am genuinely impressed by his work drive and ability- will be recommending him to anyone I know with flooring needs.
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October 2023 by Kaleigh Conly
There is easy parking here. Things are pretty simple to find. The selection is huge. The paint counter people are very helpful!
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September 2023 by K Fritsch
Spent 45 minutes of my lunch hour attempting to get an associate to unlock a cage so I could make a $350 cordless tool purchase but nobody could be bothered. Called the store phone number from inside the store and waited another 10 minutes before finally giving up and walking out without the tools. It's not the first time this has happened either but it's most definitely the last.Looks like I'm going to Harbor Freight for my purchase. The quality may not be as great but at least their associates are willing to help the customers.AVOID THIS LOCATION AT ALL COSTS.
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August 2023 by Steve Tift
Always very friendly and helpful. Store is well organized and clean. Had to exchange a mower belt. No problem. In and out in 10 minutes. Just looking forward to when they bring the hot dogs back. Lol.
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July 2023 by william andrews
Joan and Joe at the paint counter tonight were an absolute joy to be around. Joan was so friendly and her approach with customer service was beyond impeccable. Joan assisted my partner and I with shades and recommend alternative choices. She gave such a personalized experience that was completely not expected. If you see Joan at the Fenton Home Depot immediately ask for assistance even if you might not need it. Truly a delight, thank you Joan and Joe.
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July 2023 by coffee rocks
Normally I get the BEST customer service at Home Depot but I was disappointed for the first time yesterday (June 28th) at the Fenton Michigan location. I went in to check about my online order and a very nice older gentleman was helping me at the customer service counter. He didn't understand the shipping so we waited for his supervisor to finish what she was doing to ask her. She was short and rude to him in front of us then she was equally as RUDE to me. The order was supposed to be shipped to my house but had it going to the store instead. I asked her why and she said "I don't know it's coming here" very short and rudely. I asked how I would know when it was there and she snapped at me "you will be notified". Horrible customer service. I could of gotten this product from Amazon but wanted to order it from Home Depot because normally they have great customer service so if I needed help with it or returning it I knew I would be taken care of. Not so sure now. I'll just go to another location in the future.
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July 2023 by sj
i do like this HD, BUT please inform your associates that women aren’t d*** & can shop Home Depot too. i asked an associate questions about my project and he turns and answers MY question to my husband like I couldn’t comprehend information in that store. i know way more about projects than my husband anyway but still, please train your employees to understand that women aren’t stupid. if i ask a question you can answer to ME not my husband
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July 2023 by Ashley Schudlich
Probably the least helpful Home Depot I've ever been in. Young bearded guy in lumber laughed at our question and walked away from us while mumbling something. This was after the first person we asked for help just shrugged us off cuz it wasn't his department. Can't say I need to go back here ever again, Lowe's works just the same but nicer people
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July 2023 by Debra Laier
I had 2 of the most helpful people I have experienced with purchasing a door.Amelia and Mike were so goodSo helpful.I really appreciate all the time and patience you took with meThank you
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May 2023 by Aaron
Could your store possibly fix the card readers at the registers? Everything else about this store is fine but when I end up spending 10 min at the register trying to just pay for my purchases I end up getting frustrated about the whole experience and grumbling profanities at your self checkout registers. That’s all otherwise helpful staff and all that good jazz.
