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March 2024 by Joseph Cox
Fenton office.. very fast and they me more saved money. Sherri Paul helped me out.
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March 2024 by David Woodward
Been using this office for taxes for 19 yrs. Good up to this point. The whole office is rude. Sherry is very rude over the phone. Called to check on state refund. Very rude. Said once its issued from state it goes to them and them they release it. She made it sound like she had to release to us. Like it's thier refund and they release when she is ready to release it. This office use to be very professional but since the ones t h at where thier for years left these people take over it all goes down the hole. I would not even gave one star but it made me. Will never use H r Block after again. What a joke of a office.
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November 2023 by Amanda Skelton
I got one of them emerald advances in 2021 (pretty sure it was not 2020). I’ve gotten them a few times, never had an issue. This time the money wasn’t deducted from my return and I didn’t notice until I was filing the next yr. So I’m 2022 when my return came I paid the card off. The guy in the call center had a hard time finding my account but assured me everything was fine. All of my statements after said I had a $0 balance. I decided to get an advance this year. Now all of a sudden in my app it states I owe the payment I made in 2022. I’ve called and they told me the card I had is no longer active and my new card is the active one. Never received a new card. No one can answer why my account number on my app does not match the card in my hand or the one they claim I should have. They also can’t locate this payment because they don’t know what it was applied to with all these different account numbers. I had to pay to request statements from my old bank that I no longer have and I’m not close to and phone records to prove I called them. And still I’m getting the run around because they can’t locate the payment. Needless to say I most likely will not be doing business with H and R Block anymore. I have been using them for my taxes for about 16 years. This is ridiculous.
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April 2023 by Joe Cox
It cost way too much for one person
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January 2023 by Andrew Allen
Gerri at Fenton Crossing location in fenton mi
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April 2022 by Colleen Putinsky
We have had H and R blocked to our taxes for probably the last 20 years and have always been satisfied
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April 2022 by Tommy Parks
I like the women who helped me out. She was very helpful and extremely attractive haha.
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March 2022 by Ashley Durga
Geri helped me with my return and was very patient with me.
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March 2022 by Cammie Dean
The staff was very friendly and location was clean and prompt.
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February 2022 by David Ripley
My wife and have been approved for the full 3500 on the refund advance for years got approved for only 500 this year when our return is over 11000 dollars we were relying on that money.. pretty much the only reason we use h&r block..and pay over 400$ for a 20 minute session..I'm done with h&r. Block
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February 2022 by Linda Tolbert
I've been working with Geri Vader for years she is extremely nice and the staff was very welcoming
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February 2022 by Kim Call
Very good service. Ms. Bader is lovely.
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November 2021 by Frank Moreno
Last April 2021 i had over 8,000 coming back to me this past year including rebate , all prepared electronically by Lisa long . Few weeks go by and I check online and it was less than half of what was prepared. I go and ask why but don’t get a real answer as to why the information online doesn’t match with what she sent . So she starts the amendment form with the correct amount . Which means wait longer . I email her a few times with no response. It’s November now and yet no one will answer my emails or calls .
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June 2021 by Paige Chrisman (819paige)
Sherry was great and made me feel confident and comfortable.
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April 2021 by Rhonda Smith
Received fast results and amazing customer service from Lisa