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August 2023 by Colin Miller
Overall a very good experience here. The front desk staff are kind and knowledgeable. They do their best for the circumstances they are in.***This is for their corporate and owner of this branch****It's a shame that their turnover rate is pretty much every month.How are they supposed to give good customer service when they are understaffed, not paid much and don't even have time to eat? Where is the owner of this branch to help out and be the leader??Food, Ya know the basic necessity of a life. Pfff don't need to let our employees take breaks because there's only 2 people in the entire building trying to take care of nonstop customers and one is a new employee.Makes me wonder why the turnover rate is the way it is. I've always wondered if the people in corporate making 6 figures ever turn there gaze the other way around and ask hmm ? what's it like to be a front desk person's shoes? Not getting to eat, and getting paid so little for their services. I truly believe if a corporate Huntington employee worked here for 2 weeks a lot would change or they couldn't handle it and quite.
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July 2023 by Volora Bell
You cannot count on them if you have a deadline to meet obtaining paperwork for important matter's. I was told at the beginning of July that the paperwork that I needed would be mailed from Ohio. End of month now and I've gotten nothing. They don't care! It's not their life so why should they? Oh, don't send me your generic response to email. That is nothing short of a perfect example of horrible customer service!
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March 2023 by Yashica Holloman
The ATM never works…. Not convenient for customers.
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August 2022 by Dustin Gray
Best bank out there.
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July 2022 by Jeff Baldwin
The gals at the counter were great… the manager on Saturday morning that tried to help us wire money was RUDE, to say the least. “If you can hurry along, or maybe come back at a more convenient time, I have customers waiting “… This was her comment to my wife and I !? She had an “attitude” right from the start… surprised someone like that is in that capacity.Will be closing my Huntington account soon, plenty of banks with better customer service and knowledge that what I have experienced at this and other Huntington banks.
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April 2022 by Kendra King
I was checking the hours of this branch and started reading the reviews. I have never had a bad experience with this location or ANY of the Huntington Bank locations. I’ve banked with Huntington bank since mid 1990s. I had an issue with a fraudulent company getting my card info last month ( 3 / 2022 ) over the phone they got my card cancelled, the one charge reversed and were very helpful and courteous. They’ve also given me coin roll sleeves whenever I’ve needed them ( I did go inside to get them which the review I read on here went through the drive thru ). I highly recommend this Bank and this branch!
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September 2021 by Spiritual Trinity
Started Banking With them after I moved and began my own business. They are very friendly and knowledgeable. I like their perks and no fees with my small business account. Speaking to the other reviews i've read, I have had no such bad luck that I see others had. I do know that there hours are a little funky, however I just make sure that I plan out when I come. for me a normal 9-5 routine at this bank is plenty of time for me to walk in and do my business. I know most of the staff by name and I feel very at home and welcome at this location. I would highly recommend trying out this location.
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September 2021 by Madalyn Rhian
Deposited money into the atm, it took my card and money. Told me it couldn’t count it and didn’t put it in my account. So I put a block on my card and went home for the night. The next morning I was given my card back and told the block was off until I received my new card. It has been deleted completely so I haven’t had access to my bank account in a week. And they still owe me the money that is missing. Terrible attitudes here at this branch.
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August 2021 by Jason
Amy was great she has helped me with my business accounts and she made everything simple and easy. I've been with Huntington for over 9 months and they have been great! Best bank I've ever used!
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September 2020 by Amanda Anderson
Worst customer service I have experienced the teller was so rude an unprofessional
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July 2020 by Debbie Davidson
If you care about your health and your family and friends DO NOT go here. They are to affraid to "enforce" the wearing of the MASK order!!! None of use want to wear these. But a business like this apparently doesn't care about it. Even worse they don't care about others lives. I want to move forward as I'm sure you do. So supporting Huntington that doesn't care...is up too you. I myself at the end of the month am changing bank's. Stay safe and healthy everyone!!!
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January 2020 by Jessica Gootee
Fenton to Flint. WORST CUSTOMER SERVICE! RUDE FROM BEGINNING TO END! & THEY ENJOY IT. So pathedic
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January 2020 by JF Jones
The ATM only works 50% of the time. I don’t use the tellers because the hours don’t work with my schedule.
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August 2019 by Michael Wilson
If I could give no stars I would. Apparently I cannot withdraw $4800 and i was told I wouldn't be able to until Thursday. This branch is absolutely terrible and I'm considering switching banks due to the horrible service
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April 2019 by Kathleen Charboneau
Worst bank ever!!! The teller was extremely rude to my 82 year old Mother just for asking for change sleeves.... I think that is her job!!??
