On 1/8/2024, I was totally informed of parts availability, price and installation time which facilitated the decision making process for purchasing the accessories I wanted for my 2024 Edge.
January 2024
Quoted for a price, cancelled the order because they misquoted the price claimed it was due to item being from back order, then relisted the part for double.
October 2023
Parts department charges over Ford MSRP at the parts counter for in stock parts. I have had this happen 2 times. When questioned on this, staff will reduce the price down to MSRP.
