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January 2024 by Al Conrad
Number listed online does get you a real person. Very frustrating
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August 2023 by Summer Bilyk
I dont see why walk ins are offered. Maybe dont offer walk ins if you dont want to service people that way.
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August 2023 by Shonia McKeachie
I was here twice, in June and July. Both times they didn’t do the test on the first visit said they didn’t have the order, I gave them the orders. Second time really didn’t give me a reason. First nurse was great she is there all the time. Second one very unprofessional, said she didn’t know how to put in computer also that I would have to go elsewhere for test. Will not be back again. Will go to Mclaren or to Walgreens lab.
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July 2023 by Valerie Waggener
Very rude person at 345 I shall never go back there again. Rude Nurse. 6/21 today. Used to do HR would of fired very rude person, very lazy and I agree with others very disrespectful.
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May 2023 by Noah
So much more caring than the nearby quest labs. Great staff, very kind and helpful!
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May 2023 by Elise Miles
Called and only able to get the automated system ...all I needed was the fax # to fenway ..never did get it!! Has to drive there.
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February 2023 by Marge Johnson
Went to Quest on Fenway Dr. They did all my blood work but said they don't do the Mersa swab. Had to go to McClaren Wellness inside Walgreens in Fenton on Silver Lk Rd. My anesthesiologist said Quest is suppose to do them. I will say the ladies at Quest do an awesome job. Never felt the needle going in. Now that's perfection. Practice makes perfect
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February 2023 by Anna Callesen
Today I went for a simple blood test ,and the lady that did the drawing push to much the needle and hurt me very bad, she even apologized. I never go back there again, too bad I did take her name.
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December 2022 by Marisa F
Phlebotomists are skilled and friendly, and the staff treats you like your time is valuable, which I *REALLY* appreciate. My bloodwork can be difficult to draw, and I've had successful visits each and every time. The Fenton location is my preference, but I've had great experiences at every office I've visited in the Flint area. Recommend.
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October 2022 by Julie Henry
Disrespectful staff, Carrie Lowrey the phlebotomist wouldn’t draw my daughters blood because she didn’t have confirmation that BCBS was our primary insurance, very rude and complete waste of time causing a delay in my daughters surgery due to being denied the scheduled blood draw. As a physician assistant myself I think I would know what my insurance is and on top of it she didn’t bother to look it up online or call the insurance company if she was so concerned which insurance is primary. Go to Caroline st, not this location!
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September 2022 by Emily Noblin
I wish I got a name, but she was very kind and great at what she does. Most phlebotomists have a difficult time getting my blood, and she did it first try. :)
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August 2022 by Kristy Miller
Arrived at 3 they close at 4 says they take walk-ins but the phlebotomist was rude and said no they didn't.
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June 2022 by Jules H
Disrespectful staff, Carrie Lowrey the phlebotomist wouldn’t draw my daughters blood because she didn’t have confirmation that BCBS was our primary insurance, very rude and complete waste of time causing a delay in my daughters surgery due to being denied the scheduled blood draw. As a physician assistant myself I think I would know what my insurance is and on top of it she didn’t bother to look it up online or call the insurance company if she was so concerned which insurance is primary. Go to Caroline st, not this location!
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January 2022 by robert domgjoni
Nicole was super nice and very professional!
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December 2021 by Matt Singer
I had an issue with the Caroline St location as they can be incredibly rude and unhelpful. The ordering doctor's office told me of this location so I went here. The lady working was AWESOME! Very helpful. I was dealing with a sample for my senior citizen mother and did not know what I needed to do since it wasn't me requiring labs. She took the time to explain the process rather than dismiss me and shut the door in my face like Caroline St did.
