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February 2024 by Sherri Koerber
Just upgraded phone and iPad. Great service. Very knowledgeable and friendly staff.
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December 2023 by Susan S.
I came into the Fenton T-Mobile location on Black Friday and worked with Blake, who provided quick and exceptional service. Blake was very knowledgeable and helped upgrade my phones and plan that met my needs exactly. I would highly recommend working with Blake to anyone coming into the store.
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November 2023 by Kim Van Kirk
First time in the Fenton T-Mobile store today. Had a complicated issue transferring a SIM card and phone data to a new-to-us phone. Worked with Angela who was super knowledgeable, patient and pleasant. Customer service the way it’s supposed to be!
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November 2023 by Lindsay Miracle
Thanks Rob for being patient and knowledgeable and fixing my phone quickly today. Appreciate it.
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November 2023 by S. Rockwell
Wonderful customer support. Glad we made the chsnge.
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September 2023 by Terry Zalewski
Dominic has the patience of a saint. Busy time at the store and he stayed with a lady listening to her life story for over 2 hours. Dominic's parents raised a great kid
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September 2023 by Nicole Sebring
I'm totally shocked that you charge a $5.00 fee to pay my bill in your store! Why do I have to pay 5 bucks to pay my bill? This is totally messed up. Trying to force people to use there credit card and pay by phone is not right at all. It is bad enough we pay a outrageous amount every month with your service and half the time we don't get service! I'm pissed that your company does this!
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September 2023 by Jeff Waters
NO GOOD!!!!! I JUST WENT INTO THE STORE TO PAY MY BILL IN PERSON AND WAS CHARGED AN ADDITIONAL $5.00 .I ASKED IF PAYING WITH A CREDIT CARD WOULD AVOID THE $5.00 ADD ON CHARGE FOR HANDING HER THE PAYMENT, AND SHE SAID NO,IT WILL ADD ON AN ADDITIONAL $10.00 FEE.DO YOURSELF A FAVOR GO ELSEWHERE.DO NOT USE T-MOBIL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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May 2023 by Janet Minock
We had a great experience at the Fenton location working with Greg. He was so helpful and patient. We also witnessed Kevin being very professional when dealing with an irate customer. Super kind young men and a pleasure to do business with.
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May 2023 by Ben Geiger
Had a return. Staff was very helpful and had me in an out of there in about 29 minutes.
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January 2023 by M G
Greg and Dan both helped tremendously with my cellular needs. They provided me with all the knowledge necessary to make good choices for my service. Both guys are super honest, we’re patient with my questions and came up with perfect answers and an awesome plan to help save $ and get things lined up correctly. Thanks Greg! Thanks Dan! Thanks T-Mobile!
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January 2023 by Lower Michigan
Met a wonderful associate here that helped me as my phone was dying and was no longer going to be able to be charged.Thanks StarlaCorp store
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December 2022 by Jayme Peters
Was completely ignored by the same salesman that greeted me, too help 2 new people who walked in the door.
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November 2022 by Kyle Burley
Great customer service. To bad the network is garbage. I have full service everywhere I go but have to restart my phone if I want to receive my text messages or missed calls. T mobile is trash and I wish I stuck with my previous carrier.
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November 2022 by Scott Statson
I went into the store to get a sim card for a camera. Deonte helped me through all of the details and helped set me up so I would not have issues later on. Everyone working at the store that day was friendly and professional. Great experience. Thank you!
