-
March 2024 by Chris P.
This location charges customers for packaging on FREE amazon returns. After several issues of this happening, just looked into the issue. This is WRONG. AMAZON OFFERS FREE RETURNS FOR UPS STORE DROP-OFF. FREE. END OF STORY. For anybody else getting scammed like this, demand a receipt from UPS for what they charge you for your return and have Amazon reimburse you. This had better not happen again, It's blatant theft.
-
March 2024 by brian lewis
Professional staffing, very helpful, polite and facility is clean and organized to meet all you printing or mailing needs.
-
March 2024 by Carrie Huff
Curtis was friendly, polite, knowledgeable and very efficient!
-
February 2024 by Laura Klein
I was feeing sad due to the treatment I received at the UPS Store in Hartland (on M-59). So I drove to Fenton so I could send out my packages. I called first and spoke to Hannah who, very kindly, assured me they were open until 7pm. I was made to feel welcome and was treated with respect and another woman helped me tape up the boxes (I have a broken arm) without me even having to ask for help-!! Great experience-!! I trust this store-!! I'll tell everyone-!! Thank You for making my evening better-!! ?
-
February 2024 by William Eddy
This UPS store is amazing! I have been returning Amazon Items here for over a year and every time I'm in this store the employees are very fast and very polite! I don't go anywhere else.
-
February 2024 by Ann-Margret Manley
They are always kind, courteous and helpful with my needs
-
February 2024 by Shannon Erway
Friendly & helpful staff…thank you!
-
February 2024 by met
Service fast and friendly
-
December 2023 by Jack D
These guys are great! Thank you Kristen for the wonderful service!
-
December 2023 by Chad&Dana Robinson
I had several Amazon returns, one of the returns required me to have my own box. I had a box with me but it wasn’t big enough for the item I needed to return. The owner went out of her way to magically cut the box I had and was able to use it for the return! It was amazing and completely unnecessary on her part but extremely helpful. I truly appreciated her kindness.
-
December 2023 by Russell Sparks
I truly had an incredible experience two days in a row at this location. I had been making an end grain cutting board for my manager as a Christmas gift from the district for several days with 3 hours of sleep in two days as I wanted to be sure he recieved it before our virtual Christmas party as we live in several states. I arrived just as they were locking the doors as I was finishing the board at the last minute. I explained how important it was that the board would arrive in time and they opened the doors to let me in. The owner Christine and her staff were very empathetic, friendly, and fun. She took the time to educate me on the shipping options and explained that it would not go out until 5pm the next day and that if I wanted I could come back the next day which would allow me time to wrap it how I wanted to and build a stand for it as I explained I ran out of time to do that. This was a blessing as it allowed me enough time to engrave it with all of our names although I was last minute again the following day trying to finish the stand but did not finish. When I came in the second day Christine and her staff were excited to see me and help me accomplish my goal of getting what I worked so hard on to my manager in time. I'm so used to being told I need to pay for 2 feet of tape and service from people that can't wait to go home. Christine and her staff truly enjoy helping their customers and getting to know them beyond why they are in the store.
-
December 2023 by Stacey Peters
Great customer service! Great printing services & design services. Love that they take the amazon returns, super efficient. TY to all the amazing staff!
-
December 2023 by Tracy
The Staff here are so nice and very helpful. The store is organized and very clean. Great services for reasonable rates. Highly recommend this store.
-
December 2023 by Tina Dietrich
Every single time I go into this UPS store, the employees are friendly and extremely helpful!
-
November 2023 by John Shoe
Simply the best! They have done a lot of print jobs for me and they all came out perfect. Pricing is excellent. Won't go anywhere else.
