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February 2024 by Jahdia Lenee
Never go to this location, they have horrible customer service, ghetto, rude, disrespectful, and want you to pay for items they will not deliver until they are ready. Go to any location but here.
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February 2024 by Naomi Sims
The only reason this store gets a 2 is because of the store manager Benita, she is the bomb, she really have tried to assist me with my order no matter what. The worker Markee pretends like he is the store manager when he is not. Very rude and disrespectful , this man actually cancels my orders and hangs up in my face because I refuse to deal with him. He is harassing me at this point, because I have especially made it clear that I do not want him to service me. Even the guys who tried to move my first set in stated that they hear complaints about him all the time. This store really needs him gone.
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January 2024 by John S
Greta from this location keeps trying to call our office and ask for a former employee and when I asked her to remove us she said she can’t, she won’t, she will keep calling unless that employee calls her as she put the number down. It’s not her personal number and it’s a business and she said she will keep calling. Garbage place.
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October 2023 by John Hankins
Had a simply bad experience. My order was a washer and dryer.after I put a down payment and gave detailed delivery information the rep here said they would call for a delivery between 3 and 7 I got a call around 6 saying they had 1 delivery ahead of me. It never came. I missed a day of work and all customer service said was sorry. Unless you can take several days off, I'd go with rent a center
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September 2023 by Anthony Hurst
Don't waste your time at this location the customer service representative Marquis and will not assist based on personal I'm store qualifications versus company policies
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August 2023 by Christopher Scanlon
Good store I paid off 4 loans there.only complaint I have is it didn't reflect on my credit score.which I asked and the salesperson told me it would.i went back for another loan got treated like trash.nrver spending money there again
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July 2023 by Sheila Laughlin
First I call didn't get any information so I went in the manager told me that by me being a new customer I would have to go auto on my payment I won't a washer and I been with Arron for 10 years he just lost a customer thank you
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May 2023 by Colleen Trella
My Sister is currently a customer in Ferndale Michigan the Associates are amazing very helpful .
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January 2023 by Suf King
Poor customer service - I missed several payment due to me being sick and Aarons came to my home taking pictures of my wife license plate , along with harassing my family , job and co- workers for a missed payment. I even offered to pay the TV off for good standing with the company. I had to bring my attorney in for harassment. I had to call corporate office to make several complaints. My next step will be calling my connect at Fox 2...
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October 2022 by Shun Howell Jr.
I’m highly disappointed in this brand! I thought going to Aaron’s was reputable! Staff was disrespectful, and unaware of actual policy. Where I had to pull terms and agreement up. I’m taking my concerns to corporate.
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September 2022 by Shun Howell
I’m highly disappointed in this brand! I thought going to Aaron’s was reputable! Staff was disrespectful, and unaware of actual policy. Where I had to pull terms and agreement up. I’m taking my concerns to corporate.
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May 2022 by Shawnie Edwards
The young lady was really polite and a sweetheart
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April 2022 by aamir ali
It was a good experience. I don't really agree with aarons rules that you can initially only get one item to build credit history befit getting more stuff but it's not the employees' fault... but the staff was good.
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February 2022 by Phillip Hall
I don't even want to start doing business here. Rudest people, we were walking by picking up trash from in front of their store and a clerk came out yelling at US to stop littering!
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February 2022 by Roxie Simpson
They were very friendly and they helped me with the furniture I wanted