Detroit Axle is a prominent global retailer and distributor of OE re-manufactured and new aftermarket auto parts, offering a wide range of products including CV Axles, Wheel Hub & Bearings, Suspension & Chassis parts, and more. Customers appreciate the fast shipping, with one reviewer noting that parts arrived within two days and saved them a significant amount of money. However, there are mixed reviews regarding customer service. Some customers faced challenges with missing parts and felt the solutions offered were inadequate, leading to frustration. In contrast, others praised the customer service experience, highlighting the professionalism and helpfulness of staff members, particularly in live chat support. While many customers are excited about the appearance and quality of the parts, experiences with defective items have been reported, though the customer service response was often described as commendable. Overall, Detroit Axle is known for good products at great prices, but there are areas for improvement in customer support.
They sent me the wrong parts, then wanted to charge me more money for the right part, which was smaller terrible customer service. I will be calling the Better Business Bureau.
March 2026
Car Suspension Split Hub Steering Knuckle SpreaderThe bearing is in bad condition, it's loose and makes a bad noise.Order No: #3237551 Order Date: March 2, 2026
March 2026
Was worried when the pics on the box was different but they were correct. The Pair of air shocks for my tahoe fit perfect with no issues, great price and got them in 3 days. Didn't realize how bad mine were till i put these on. Will definitely be buying from yall again
