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December 2023 by Andy Pants
Nell is AMAZING and helpful, knowledgeable, pleasant and absolutely confirmed that my choice to store here was the best decision. On her merit alone I would recommend choosing Extra Storage Place. Clean and the structure is in new condition. I’m very pleased. Would recommend as your first choice.
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December 2023 by Tyrone Dinkins
Upon arrival assistant manager Mel Simpsons provided me with friendly and professional customer service. Mel made my experience very enjoyable and easy!
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November 2023 by Tobey Rhodeo
It was a wonderful experience that I had for getting a storage unit came at the right place at the right time at the right moment could not have been any better with the conversation that I had with the staff there who had got me set up over the phone she worked it all out for me and with a warm welcome to get me that space at there facility was just awesome. It was just an all out pleasant welcoming experience that I have had to ever get a storage unit for myself for the first time.
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November 2023 by Dee
I was greeted by Marion Smith and to my surprise she was very nice, with a personality to match, I rent storages all the time, but she was fantastic!!! She answered all my questions and concerns, and her customer service was spot on. Extra Storage got it right when they hired her. Thanks Marion?
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November 2023 by Shae Baby
Marion was so sweet. My unit was spotless and it’s temperature controlled. I’m still moving in but everything is nice so far so good
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November 2023 by Kimberly Hudson (Kimm H.)
Overall a nice facility and nice staff. An online map would have been nice. My unit was difficult to locate and was cut off on the map at the facility. Also, I didn't like that I past so many vacant storage units that I could have been placed at and my unit was very far away. I'm glad they found the dumpster culprit
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September 2023 by Elaine Elaine
I really enjoy Extra space storage it's very clean and the staff is very polite , they have the biggest heart a person can have and Mary she is a beautiful person , I would recommend Extra space storage and everyone I know . Thank y'all so much for the care y'all give to me customers. ??
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September 2023 by Derrian Zasada
Super amazing and friendly!!! The best customer service I’ve ever had. So happy I decided to choose extra space!
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September 2023 by Renee Strobl
Marion was super fun, friendly, funny, and transparent with everything. She helped me get what I needed super quickly, too!
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September 2023 by Liz Taylor
I recently had the pleasure of dealing with Marion at Extra Storage Space in Ferndale, and it was an exceptional customer service experience. Not only was Marion knowledgeable about the storage solutions, but the sign-up process was incredibly fast and hassle-free, a testament to their efficiency. Marion's honesty throughout our interaction was refreshing, ensuring I only paid for what I truly needed. Coupled with her warm smile and genuine willingness to assist, it made for a seamless experience. If you're looking for storage in Ferndale, do yourself a favor and visit Marion at Extra Storage Space. Top-notch service! ⭐️⭐️⭐️⭐️⭐️
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August 2023 by S M
Marion is not only amazing but incredibly kind and helpful!!! Her warmth radiates through her and she will do everything she can to help you. I am beyond appreciative for her and this space!
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August 2023 by Chosy
Marion was terrific and quick to help, I didn’t even have a reservation nor had I called beforehand, but all of my questions were answers with efficiency and kindness. The facilities were spotless and I am feeling very confident about leaving my belongings here.
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July 2023 by Angela White
Come and see Marion!!! She’s so awesome! Her energy is great, she’s very professional and knowledgeable and really helped put me at ease! Thank you, Marion!!! I really appreciate you! What a wonderful experience. The facility is nice and clean too!
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June 2023 by Donald Wooten
Marion & Nate keep this place running smooth and so clean!!
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June 2023 by Jeff Glantz
They did a great job of updating an existing building. Super clean inside and easy access. Got a great price on a 10x10 indoor unit. Nathan was great and let me see several sizes before I went with the 10x10. They have flat bed carts for use, and they sell boxes and moving supplies, too. I'm glad the place I was going to go with was closed for lunch, lol.
