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September 2023 by Joe Sedlar
Bumper cover and fender repair- Very happy with the speed, communication, and quality of work. Looks better inside and out than it did from the dealership.Service: Body & Trim
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August 2023 by Jim H.
Excellent staff Jason saved the day not only got under my truck on the street Jason and staff gave me fantastic service twice!!!!!Both times under promised and over delivered in a quick turn around very low priceI was treated great !!!!!!!! Trucks running perfect againThanks for being so friendly Jason, Brenda and your wonderful clean facility and fantastic staff
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June 2023 by Steven Lewis
Tried to get an estimate to have a outside mirror installed on my truck. Gentleman that could provide the estimate was not there and was rudely told to call back, that he could not spare the time to call me back. Seems not important enough job for them to worry about. Plenty of other places that have good customer service and willing to do a little work.
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April 2023 by Kelli Pierce
A local valet damaged my vehicle and I needed some body work done. Brenda was so kind, and Jon was great as well. They got my vehicle in quickly and back to me within a week. Looks great now and I’ll return should I need any future repairs.Service: Body & Trim
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April 2023 by Jordan Shaw
Have helped me out multiple times, fair prices, good work
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February 2023 by AJ J.
After seeing their great ratings on Yelp, I contacted Ferndale Collision to get an estimate on fixing the damage to my car. I loved working with them and definitely recommend them! The whole experience was smooth and painless. They are super competent, care about their work and the experience of their customers. My car looks great and you can't even tell there was any damage to begin with! Thank you, Ferndale Collision!
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February 2023 by Guiseppe Screnci
The team at Ferndale Collision went above and beyond on the paint repair they did on my BMW 340i. I had lots of paint chips on the front bumper and a scuff mark from somebody getting a little too close and swiping my bumper. They even repaired my loose fog lights and side camera at no extra cost from the original quote. The paint on the bumper blends in great. Would definitely take my vehicles here again!Service: Painting
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February 2023 by Jill S.
Had an insurance claim fender bender and Jon at Ferndale Collision could Not have Been MORE helpful! easy to deal with, grea response time on emails, work looks Great AND they detailed my car (Inside and Out!) before I picked it up-I had No expectation that they would do that and it totally made my experience with Ferndale Collision all that much better!
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January 2023 by James E Payne III
Whenever a business does great, it is my duty to express it. I am thoroughly impressed with not only with the body work but the fact they detailed my entire truck in, and out. This is an outstanding business they were friendly and timely. High regards to the staff...Thank you!Services: Painting
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January 2023 by James P.
Whenever a business does great, it is my duty to express it. I am thoroughly impressed with not only with the body work but the fact they detailed my entire truck in, and out. This is an outstanding business they were friendly and timely. High regards to the staff...Thank you!
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January 2023 by Noor Alzuabi
Shady business tactics where the body shop was looking to make their profit on repairs it didn’t make.I went through insurance for damage to my rear bumper and a taillight that was broken.I told them to not replace the light or touch it.The insurance included the light on the estimate but said I was good to not do that repair with the shop if I don’t want to.The taillight was estimated at $700+ and they insisted on only “crediting” their cost of the light (500 ish) making it seem like they did me a favor and saved on my deductible. So I ended up paying $200 for a light they did not fix or replace because “we would have made money if we did fix it” in addition to the remainder of my deductible.My issue is purely with management on not at all a reflection on the wonderful lady at the front desk or the people doing the actual work.Services: Body & Trim
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January 2023 by kenise williams
they were efficient and had a eye for detail. hopefully i wont need them any time soon but will definitely go back if i need to!
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October 2022 by Tejas C.
While backing out, my rear bumper got ripped out. I did some research and came across Ferndale Collision. Brenda at the front desk and Jon (Jarbo) are one of the nicest honest people I have come across. Jon provided a quick estimate and ordered OEM parts which arrived surprisingly quickly especially in this market where there is a huge supply chain issue. He identified that one of the sensors were broken. He painted the part beforehand so that I didn't have to keep my car longer in the shop. Prices were reasonable. But the job was immaculate. As a bonus, he detailed the car completely. Felt like I had gotten a new car. Great job ! Great people ! but most importantly honest and take pride in their work. You won't go wrong with this company.
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September 2022 by Kacy Wyman
I got into an accident and I took my car to Ferndale Collision Shop. When I walked in, they gave me an estimate of my car right there and they were beyond nice and so helpful. I called in a couple days later to order my parts, and it took maybe 4 days for them to get all of the parts in. I then dropped my car off on a Monday morning, and it was ready by the morning of Friday. They dropped my car off at my house, and the whole inside and out was clean. I cannot recommend them enough.
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April 2022 by Jonathan M.
Do not shy away from taking your vehicle here for mechanical repairs. I know it is a collision shop but it is much more than that. I bought a used car and came to find out that both the oil and transmission pan were rusted out and leaking fluids. Brenda in the office and James in the repair bay treated me like family and got me in the same day and the job completed by the next. We had to Use all OEM dealer parts for my 2007 Infiniti g35, which I don't mind, but Brenda did call 3 different sources to find me the most cost efficient aftermarket parts before we had to go that route. The car is now running beautifully and leak free. Could not recommend them more.
