-
January 2024 by Lindsey Cole
Could not be happier with the service they provided. Lance was able to get me right in for an estimate and handled everything with the insurance. Car looks brand new! Reception area is also very clean and welcoming. Highly recommended!
-
January 2024 by Nicole Kuck
Lance and his crew are amazing. I only trust them to take care of my car. Thank you all for your help and I can't wait to see my car when you get it finished.
-
January 2024 by erin gallagher
Amazing service! Lance was prompt with communication and was able to answer any and all questions we had. Super friendly and helpful staff. My car looks brand new! Thank you so much! Definitely will be back if I need services in the future.
-
November 2023 by Joey Hui
Hit a deer while driving up north and messed up my front end. All other repair shops I called were booking at least a month out. The Collision Repair Shop was able to get parts ordered and have the car fully repaired in 2.5 weeks with fantastic craftsmanship!Would definitely recommend!Speedy and professional!
-
October 2023 by Belinda Benford
My experience with the collision repair shop on 9 mile in Ferndale was awesome. The owner was very knowledgeable about sharing information on the repairs that were needed on my vehicle. they were very respectful and understanding and provided great quality of service. In the future I would use them again, and also acknowledge them in future services to my family and friends. Thank youService: Auto body & trim repair
-
September 2023 by Victoria Cwycyshyn
When was the last time you left an auto collision shop with a smile on your face? I just did and so did the person who got their car just ahead of me:) My car had a little damage; I wasn't sure how bad it was, but Lance and Malik assessed it. In less than 10 minutes it was cleaned up, repaired, and is as good as new! They didn't charge me anything, but did asked me to write a review...and I was quite happy to do just that. Let's all support businesses like this.
-
September 2023 by Andy Kirsch
The crew at The Collision Repair Shop are great. The work was performed well, our vehicle was repaired in a timely fashion and at a reasonable price. If you need collision work done this place will take care of you and your vehicle.
-
August 2023 by Jackie Walsh
Lance and his team are the best!!! Lance got my car in his shop the day after my accident which is unheard of right now! Not only was he able to get my car right in, he was kind and professional to work with. My friend just got into an accident and had to wait over a month just to get her car into another dealership, Lance and his team got my car in and back to brand new before my friend was able to get her car even worked on! Thank you Lance for making my car brand new again!!!!
-
July 2023 by De'Ja McKiever
Not the first time I’ve used them. Best collision shop hands down! Great customer service! Professional and reliable. Not to mention the work is top notch! They worked with me and my insurance company! 10/10 recommend!Service: Auto body & trim repair
-
June 2023 by Kayla Ragland
The Collision Repair Shop is simply the best auto body repair shop I have ever experienced. The staff is knowledgeable, professional, and friendly, and they go above and beyond to make sure their customers are satisfied. I was impressed by the clean and organized facility. The staff walked me through the repair process, explaining everything in detail and answering all of my questions. They made sure I understood what needed to be done, how long it would take, and how much it would cost. The work they did on my car was flawless. The repair was completed quickly and efficiently, and my car looked as good as new when I picked it up. The staff even took the time to clean the interior and exterior of my car, which was a nice surprise.
-
June 2023 by Cr8wCahyluh (Cr8wCahyluh)
I recently had the pleasure of visiting The Collision Repair Shop and I must say that I was thoroughly impressed with their services. From the moment I walked in, I was greeted with a warm smile and a friendly attitude. The staff was knowledgeable, helpful and went above and beyond in answering all of my questions.In particular, I would like to commend Lance for his outstanding service. He was extremely professional and helpful throughout the entire process. He provided me with regular updates regarding the status of my vehicle and went the extra mile to ensure that I was completely satisfied with the repairs. His attention to detail and commitment to excellence was truly impressive.The quality of workmanship at The Collision Repair Shop is exceptional. My vehicle looks brand new, and I am extremely happy with the results. The entire team at The Collision Repair Shop clearly takes great pride in their work, and it shows in the finished product.
-
June 2023 by erik nemeth
Would recommend to anyone. Everything was done quick and professionally. I had a few small things I noticed after picking it up that weren't quite right and they made sure to take care of everything.
-
June 2023 by Katlin Ramaut
If I could give 0 stars I would, Lance the main character that works there will tell you one thing on the phone and another thing entirely in person. He lied to me by “implying he’d cover EITHER the loaner car or the deductible” then rushed my mom into signing paperwork you never even go over and he gives you a copy of all the details EXCEPT the one that states it’s a only a small portion he “helps” with not the whole deductible like he implies… Then on the day of pick up explains you owe him more money! He’s a sleazy car repair guy and doesn’t honor his word at all and in fact lies and treats the customers like garbage! Go to a reputable honest company and save your money!Service: General repairs & maintenance
-
June 2023 by Finishing Specialist
I Just picked up my vehicle and the repairs were perfect. The paint job was great and exact match. I am very happy I found this place. Thank you again for the great service.Service: Painting
-
June 2023 by Logan Rutter
The insurance company recommended I go to one of their direct repair shop and I chose to come here instead. I am glad that I did because it was stress free and the auto body work was perfect. Perfect work and customer service.Service: Auto body & trim repair